Viktoria Szigeti

Experience

• 

  BT

  Apr 2015 - now

  To act in support of Commercial Managers, Contract Managers and Business Managers, to perform tasks that contribute to the development of a proposition or performance of the contract, to provide responsibility for the financial performance, service delivery, billing, efficiency of change controls and general support activities affecting commercial and service performance of the contract or potential contract, to support Business and Sales Managers to manage all non-standard aspects of an enterprise customer contract and maximize profitability. Responsible for a combination of commercial aspects such as asset inventory updates and accuracy, supplier cost control and billing activities. Takes ownership of resolving any issues that may impact a contract margin or billing accuracy by promptly and proactively liaising with the relevant BT department for swift resolution, assist in delivering a number of margin improvement initiatives and creating specific commercial management reports to support decision and progress. Create proposals to the customer and settle the statement of work with inner Stakeholders and negotiate the best option for customer. Create ad hoc reports and analysis to higher management regarding savings, Profit and Loss report and different trackers. Show less To manage high volumes of 3rd party access costing requests from pan-BT sales channels & external distribution channels, to ensure access costing is accurate and delivered on time, to evaluate, verify & manage access requirements & obtain appropriate access costs for customer bids, on behalf of Market Units, responding within required timeframes, to deliver improved end customer experience on pricing turnaround time, RFT quote responses and optimal use of BT and supplier resources through effective quote management, to provide specific access related advice & assistance to Market Units to support customer access requirements, to operate in accordance with specific guidelines & ensure all costs data & proposals are managed in accordance with BTGS processes & governance, to support the implementation of BT pricing strategies, and ensure adherence to pricing policy, processes, models and tools, to identify improvements that can be made in processes, costing tools, web resources etc & feedback to appropriate person/team for implementation. Show less

  • Contract Commercial & Bid Support Manager

    Apr 2016 - now

  • Access Costing Specialist

    Apr 2015 - Apr 2016