Lauren Worrell

Lauren Worrell

Customer Support Representative

Followers of Lauren Worrell299 followers
location of Lauren WorrellGreenville, South Carolina, United States

Connect with Lauren Worrell to Send Message

Connect

Connect with Lauren Worrell to Send Message

Connect
  • Timeline

  • About me

    B2B Digital Marketing Manager at Michelin

  • Education

    • North Carolina Agricultural and Technical State University

      2007 - 2011
      BS Marketing

      Activities and Societies: American Marketing Association, Beta Gamma Sigma, Ladies of Excellence, Aggies Abroad

  • Experience

    • New West Marketing Inc.

      May 2008 - Aug 2008
      Customer Support Representative

      • Located potential dealers to resell company products, as a result sales increased by 10%• Designed introductory call script for potential dealers which is now standard for the office

    • The Center for Creative Leadership

      Jan 2010 - Jun 2010
      Global Marketing Intern

      • Developed a comprehensive social media/networking plan catered to target market• Recommended a new e-commerce site layout which resulted in a 15 percent increase in user satisfaction

    • The Danley Law Firm, P.C.

      Jun 2010 - Aug 2011
      Legal Intern

      • Acted as legal aid during court room proceedings, interviewing of witnesses, and pre-trial conferences• Prepared legal documents, briefs, contracts, agreements, pleadings, court papers, and correspondence

    • North Carolina A&T State University

      Aug 2011 - Dec 2011
      Management Research Assistant

      • Conducted exhaustive research on entrepreneurship and small businesses in global markets • Designed and managed website for Extended Research and Ethics Education Program• Created advertisements and public relations materials to promote service learning abroad

    • Michelin

      Feb 2012 - May 2023

      • Design and execute social media strategy for North America across 600K followers on LinkedIn, Facebook, Instagram and Twitter• Develop, execute and monitor lead generation strategy and lead nurture campaigns • Increased subscriber list by 60% in 3 months by implementing integrated inbound marketing campaigns• Lead development of content marketing strategy focused on creating and distributing valuable, relevant and consistent content to drive profitable customer action• Lead project to develop BI&A dashboards for our fleet customers to assist with management of their day-to-day business with Michelin• 2019 Marketing Innovation award winner Show less

      • B2B Digital Marketing Manager

        Feb 2018 - May 2023
      • Country Operational Marketing Manager

        Mar 2016 - Feb 2018
      • Area Sales Manager

        Jan 2013 - Mar 2016
      • Communications & Branding Intern

        Feb 2012 - Jan 2013
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Lauren Worrell
      Central Zone Rookie of The Year Michelin North America Dec 2014 Awarded Rookie of the year award for 2014 for exemplary performance and leadership skills.
    • Awarded to Lauren Worrell
      2014 "CEO of Your Territory" Central Zone Michelin North America Jul 2014
  • Volunteer Experience

    • Recruiting Team Member

      Issued by Campus Recruiting Team on May 2014
      Campus Recruiting TeamAssociated with Lauren Worrell
    • Marketing/Small Business Advisor

      Issued by ProWorld on Jul 2011
      ProWorldAssociated with Lauren Worrell
    • Campus Team Member

      Issued by 3M Health Care on Aug 2011
      3M Health CareAssociated with Lauren Worrell