Brian Hazlett

Experience

• 

  Sprint PCS

  Sept 2000 - Jun 2001

  Translations Engineer

  ► Performed software translations, audits, SS7 tracing/monitoring, and SIP captures to maintain switch integrity and resolve network issues while working closely with marketing and sales engineering to implement products and new services connecting customer switching networks.► Managed reroutes during outages to support NOCC Center, coordinated EN911 translations and deployments, Nortel switch translations, and LERG updates.► Provided Tier 1 troubleshooting support, including switch card troubleshooting and swapping, monitored and cleared alarms, and performed cable pulling and lacing and Solaris BSC. Show less

• 

  ATT Mobility

  Jun 2001 - Aug 2018

  Wireless Network Engineer

  Oversaw testing, deploying, integrating, maintaining, and troubleshooting switch technology and integrity in AT&T's network, including software translations and audits, troubleshooting signaling, trunking, and associated translations with deep understanding of telephony. Integral part of night shift operations for workload balancing, change management, conflict resolution, complex network decision making, and process management. ► Led cross-functional team of 8 engineers to include workload balancing, conflict resolution, complex network decision making, and process management while building translations and testing of new switch technologies.► Provided support for product deployment, including translations on Ericsson, Nortel, Nokia, Lucent, Sonus, EMS, and PSX switch vendors; worked closely with VoIP Engineering and Operations teams to test translation issue resolutions.► Developed and maintained VoIP network standards and processes, including VoIP networking and tracing, wireless network performance management, and network parameter optimization.► Provided tier support and carried out initiatives to troubleshoot Tier 2 translation-related issues and prescribed corrective action/update standards while managing big data analytics for software defined networks.► Recognized as subject matter expert in identifying opportunities to improve AT&T processes; managed projects, timelines, specifications, and documentation; supported sales initiatives, enhanced 911 translations and deployments, and conducted technical team trainings.► Conducted troubleshooting activities for customer trunk groups, activated and tested new features, and built script files to assist in translations work; performed customer trunk group turn up, routing, changing, and testing for switches in real-time environment. Show less

• 

  Bluegrass Cellular

  Sept 2018 - Mar 2021

  Group Manager - Wireless Database and Applications

  Oversee development and evolution of wireless network and deliver long-term value to customers with deep understanding of enterprise architectures and technologies for VoWIFI, VoIP, VoLTE, routers (Juniper and Cisco), switches, firewalls, hardware/software installation/upgrades 4G/5G Advancement, and IoT.

• 

  Verizon Business

  Sept 2021 - Nov 2023

  Senior Manager - Verizon Business UCCaaS Support
• 

  HCLTech

  Nov 2023 - now

  Associate General Manager - Network Assurance