Ian Walker, MBA

Experience

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  Alliance Bank of Osseo

  Jun 2009 - Aug 2010

  Student Teller

  -Performed withdrawals, deposits, and payments-Assisted customers

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  Target

  Sept 2010 - Jan 2011

  Team Member
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  Royal Credit Union

  Dec 2010 - Mar 2020

  Escalated highly satisfied members by more than 8%, in less than nine months, from inspiring and coaching team members to have enhanced interactions. Amplified and attracted high impact talent employees. Analyzed and gathered information on inefficiencies for two office locations, to maximize efficiencies and expedite profitability Mentored and directed team of Member Account Representatives, alongside of the Branch Manager, generating 3 unique promotion opportunities. Appointed, because of proven expertise and accelerated achievements, to corporate projects as a subject matter expert.Handpicked for new leadership course, from proven and accomplished goals. Promoted, from accomplishments and execution of goals, twice within role in a 1 year time frame.Slashed members interest rates by analyzing credit reports, while rising loan production and growing members savings. Heightened transactions to create highly satisfied members.

  • Branch Manager II

    Jan 2018 - Mar 2020

  • Branch Team Lead

    Oct 2016 - Jan 2018

  • Member Account Representative III

    Jun 2014 - Oct 2016

  • Teller

    Dec 2010 - May 2014
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  Children's Dyslexia Center of Upper Wisconsin

  Jan 2015 - May 2017

  Board member of the board of governors Hold the duties of helping to raise $30,000 through this event. Will be going through past budgets to create a new budget form for the 2015 event and for events to come in the future. Created different sponsorship levels with varying incentives. Working with representatives from sponsorship company's to set up booths at the event and any other needs they might need help with.

  • Board Member

    Jun 2015 - May 2017

  • Strategic Financial Planner of Savor the Flavor of Spring, Art & Wine Festival of 2015

    Jan 2015 - May 2015
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  Ideal Credit Union

  Mar 2020 - Nov 2021

  -Redesigned mortgage servicing team with three fresh prospective team members. -Analyzed current escrow analysis processes, to enhance member experience and team member efficiencies. -Orchestrated efficiency improvements in 1st mortgage and home equity loan funding and closing processes. -Maximized administrative system duties, to enhance systems and processes within the department. -Collaborated with accounting and finance department, to maximize profits on sale and deliveries of mortgage loans with FNMA. Show less

  • Mortgage Servicing Manager

    Apr 2021 - Nov 2021

  • Branch Manager

    Mar 2020 - Apr 2021
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  Western Alliance Bank

  Nov 2021 - Sept 2023

  AVP - Portfolio Manager

  -Portfolio Manager within the CMS/RMPP group (Corespondent Mortgage Solutions).-Help manage $13 Billion portfolio of residential mortgages with Western Alliance’s RMPP (Residential Mortgage Purchase Program) group.-Analyze P/L of residential mortgage portfolio to help increase profits and decrease expenses.-Implementation of and project lead of new LOS system to RMPP group/customers.

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  Capital Fund 1, LLC

  Oct 2023 - now

  VP of Operations