John Enriquez

Guest Service Representative

4000 followers

Las Piñas, National Capital Region, Philippines

Connect with John Enriquez to Send Message

Connect

Connect with John Enriquez to Send Message

Connect

Timeline
About me
Hotel Manager/Front Office Manager/Training Manager/Safety Officer III/Loss Control Management/Pollution Control/Training & Development
Education
- Lyceum of the Philippines University
  2018 - 2020
  Masters in International Hospitality Management Hospitality Administration/Management
- St. Mary Immaculate Parish School
  2004 - 2008
  Highschool High School/Secondary Diplomas and Certificates
- Lyceum of the Philippines University
  2008 - 2012
  Bachelors Degree Hotel and Restaurant Management; Cruise Line Management
Experience
- Vivere Hotel and Resorts
  Mar 2009 - Jun 2009
  Guest Service Representative
- The Bayleaf Intramuros Manila
  Apr 2012 - Jun 2013
  Front Office Agent
- The Bayleaf Intramuros Hotel
  Apr 2012 - Oct 2012
  Concierge Officer/Bellman (Pre-Opening)
- Artina Suites Hotel
  Jun 2013 - Sept 2013
  Hotel Duty Manager
  Supervises and assign duty roster for F/O attendant, Concierge, Bell Counter, Guest Relations and Business Centre. Responsible for VIP movement in the Hotel.
- Aurum One Hotel and Residences
  Sept 2013 - Mar 2014
  (Pre-Opening)
- Ace Hotel & Suites
  Mar 2014 - Apr 2015
  Front Office Manager
- Golden Phoenix Hotel Manila
  Mar 2015 - Apr 2016
  Front Office Manager (Pre-Opening)
- Conrad Hotels & Resorts
  Apr 2016 - Feb 2017
  Guest Service Supervisor (Pre Opening)
- Ace Hotel & Suites
  Feb 2017 - Jul 2019
  Rooms Division Manager
- City of Dreams Manila
  Jul 2019 - Mar 2022
  Duty Manager
- Ace Hotel & Suites
  Mar 2022 - now
  Hotel Operations Manager
Licenses & Certifications
- Basic Occupational Safety and Health II
  Ovaldesk, Inc.
  Aug 2021
- Certificate of Emotional Intelligence (EQ) at Workplace
  ReSkills
  Aug 2021
- Modern Human Resource Management - Recruitment and Selection Process
  Alison - Free Online Learning
  Aug 2021
  View certificate
- COVID-19 & the Workplace (Prevention + Control)
  Philippine Department of Labor and Employment
  Aug 2021
- Goal Analyzing Techniques for Working Adults
  ReSkills
  Aug 2021
- Training of Trainers - Advanced Training Methods
  Alison - Free Online Learning
  Aug 2021
  View certificate
- Change Management – Guiding Principles and Practices
  Alison - Free Online Learning
  Aug 2021
  View certificate
- Diploma in Customer Service
  Alison - Free Online Learning
  Aug 2021
  View certificate
- Talent Acquisition Practices
  Alison - Free Online Learning
  Aug 2021
  View certificate
- Diploma in Human Resources (HR)
  Alison - Free Online Learning
  Aug 2021
  View certificate
Volunteer Experience
- Blood Donor
  Issued by Red Cross Blood Services
  Associated with John Enriquez
- Volunteer
  Issued by Red Cross Youth on Jun 2004
  Associated with John Enriquez