Edidiong Etudor

Experience

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  Nigerian Bottling Company Ltd.

  Mar 2015 - Sept 2015

  Engineering Intern

  Interned in the maintenance operations to gain industry experience on bottling equipment maintenance.Worked with the engineering and safety teams to ensure safe work systems and environment and implemented simple user friendly processes to improve maintenance cycle time and reduce non-value added activities.

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  Covenant University

  Nov 2016 - Oct 2017

  Graduate Assistant (NYSC)

  Performed administrative tasks including preparation of PowerPoint presentations, data entry and analysis, web site development and collation of marketing materials and presentations.Assisted with faculty research projects; engage in literature searches and data analysis using Microsoft excel and SAS (university edition) for research and conference papers.Support of final year engineering students with their capstone projects.Contribute to development of new material for department courses. Show less

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  KPMG

  Oct 2017 - Jun 2022

  Led the development of an Open API strategy for a leading retail bank in Nigeria. enabling partnerships across five industries and increasing API usage by 40%, expanding the bank’s ecosystem, product and service offerings, and market reach.Managed the development and deployment of a mobile banking app across subsidiaries in 11 African countries for a top-tier financial institution, reaching over 50 million usersOptimized digital onboarding for a retail bank’s mobile app, making architectural decisions that reduced onboarding time from 10 minutes to under 3 minutes, resulting in a 25% increase in new customer sign-ups.Manage the end-to-end SDLC for several new initiatives for a leading bank’s digital channel including detailed requirements gathering, user stories capture and analysis, modelling, and technical design of the relevant integration architecture for these initiatives.Led a comprehensive UX audit of digital channels for 26 retail banks across six African countries, resulting in the publication of the KPMG Digital Channels Scorecard, which established KPMG as a leading industry thought leader. Show less Managed the technical delivery of a cutting-edge Mobile Banking Application for a tier-1 bank in Nigeria. Delivered the Minimum Viable Product (MVP) to Google play store and Apple app store within 3-months after project kick-off.Led the design and agile development of a rewards and referral feature for a leading bank's mobile banking application to drive customer adoption and engagement on the platform.Led a UX audit of digital banking channels for retail banks in Nigeria. Insights from the program were published in the 2020 KPMG Digital Channels Scorecard Thought Leadership Publication. Show less Defined the strategy and approach to consolidate front-office and back-office enterprise applications and systems in an IT systems and applications program for tier-1 bank in Nigeria following the acquisition of a large retail bank.Managed and coordinated the activities of developers and support staff to achieve the consolidation of these systems and applications including customer-facing applications. Developed go-live strategy for the consolidation of various customer-facing applications and coordinated dress rehearsals to validate and test the strategy Show less - Analysed a plethora of business requirements to determine process flow and user experience for a Mobile banking application.- Designed user journey for over 30 new features for an internet banking and mobile banking application.- Facilitated the analysis, design and implementation of a solution that allows a real-time cross boarder funds transfer between a financial institution’s subsidiaries in six operating countries in Africa and the onboarding of this solution on the channel applications.- Analysed transaction data to determined channel usage pattern and user behaviours to determine performance benchmark used for system performance test.- Developed a routine on Microsoft Excel to analyse daily transaction data of over 1million records from ATMs deployed during the pilot phase to extract key statistics, issues and provide resolution guidance to the functional team.- Coordinated the activities of the client's team and vendors working in different time-zones to ensure the business requirements were delivered within expected timelines and quality. Show less

  • Senior Associate

    Jan 2021 - Jun 2022

  • Associate

    Jan 2020 - Dec 2020

  • Experienced Analyst

    Jan 2019 - Dec 2019

  • Analyst

    Oct 2017 - Dec 2018
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  Qore

  Jul 2022 - now

  Lead Product Manager

  Automated the entire lending value chain for banks and FinTechs across countries in SSA, achieving a 35% efficiency boost, reducing risk, and eliminating manual processes.Spearheaded a transformation at Qore, shifting focus from an engineering-led to a product-led approach, fostering cross-functional collaboration and aligning product development with customer needs and business goals. Achieved a 25% improvement in CSAT and a 20-point increase in NPS.Collaborated with developers to adopt Agile principles, streamline workflows, and improve team agility, resulting in a 30% faster release cycle and increased product adoption among key clients.Managed the product development lifecycle for a lending automation solution that automates the entire value chain of lending for Financial Institutions. Reviewed and refined the product roadmap in line with organization and customer priorities.Managed a team across six SaaS products, including Cloud-based Core Banking, Digital Banking, Payment Collection and Instant Card Issuance, accelerating time-to-market for new features by 30% and expanding platform capabilities.Developed a risk-based lending model that leverages Artificial Intelligence (AI), predictive analytics, machine learning, and non-financial data to enable financial institutions to assess individuals with limited credit histories, expanding access to credit and promoting financial inclusion. Show less