Jean L.

Experience

• 

  PepsiCo

  Jan 1998 - Oct 2013

  District Sales Manager

  ▪ Generate new sales▪ Maximized volume and revenue in key assigned accounts▪ Provided local and national marketplace promotions to build brand development▪ Analyzed customer data and business trends using IRI and Nielsen to identify and expand business opportunities.▪ Served as the link of communication between key customers and internal teams▪ Problem-solving and negotiation skills▪ Worked closely with the Selling Operations Team to improve overall customer satisfaction.▪ Cultivated strong customer relationships.▪ Identified staff vacancies to recruit, interview and hire personnel Show less

• 

  Rent-A-Center

  Oct 2013 - Jun 2018

  Store Manager

  ▪ Prepared and controlled the store’s budget aiming for minimum expenditure and efficiency▪ Organized store operations and allocated responsibilities to personnel▪ Responsible for the operations – such as bank reconciliation process and accounting functions.▪ Managed staff performance in meeting their sales goals.▪ Monitored stock levels and purchases and ensure they stay within budget▪ Addressed all complaints from customers to maintain the store’s reputation▪ Inspected the store; resolve any issues that might arise▪ Planned and oversaw in-store promotional events or displays▪ Kept abreast of market trends to determine the need for improvements in the store▪ Analyzed sales and revenue reports and make forecasts▪ Ensured the store fulfils all legal health and safety guidelines▪ Oversaw the collection and revenue-producing contracts.▪ Managed and maintained inventory,▪ Opened and closed store; assist with product delivery, merchandising the showroom floor, service and returns Show less

• 

  BMG Money

  Jan 2018 - Dec 2018

  Collection Manager

  Responsible for the overall processes, training, evaluation, and support for collection services for out of school students and institutional loan program. The Manager manages day to day operations and handling of all student, colleague, and academic partner-related issues, as well as assessing and measuring the effectiveness of services provided. This position may also assist, design, and implement programs that contribute to the accomplishment of the operational objectives for the academic partners and organization. Works in contact center environment that supports students, colleagues, and academic partners regardless of service modality. Reports directly to the Director, Student Finance Shared Services. This leader is charged with being a role model for the organization TEACH values and fosters a culture of CARE consistent with the organization's mission, vision, and purpose. Show less

• 

  Staples

  Dec 2018 - now

  Sr. Technology Account Consultant at Staples Business Solutions

  Senior Technology Account ConsultantServe as Subject Matter Expert (SME) to various Sales Teams to aid in closing sales.:Exceed sales goals of technology items & print hardware to domestic and global accounts.:Manage multiple complex opportunities simultaneously:Prepare and present price proposals; conduct presentations providing customized solutions, resolution of issues and solidifying partnerships.:Develop and maintain a strategic plan for future sales; maintain a prospect list of accounts in territory.:Identify and build relationships with key individuals involved in decision making processes.Understand Customers technology requirements.Create and submit forecast and activity reports to senior management.Manage sales opportunity and activities in CRM. Show less