Husnain Hayder

Experience

• 

  HBL

  Apr 2016 - Apr 2017

  Retail sales officer
• 

  Ibex

  Aug 2019 - Feb 2020

  Customer Support Executive
• 

  Pearl Continental Hotel Rawalpindi

  Sept 2020 - Dec 2020

  Guest Service Officer
• 

  Haier Pakistan

  Dec 2020 - Dec 2023

  • Responsible for Haier’s most revenue-generating product’s marketing and training strategy• Developing and implementing comprehensive product marketing strategies on a monthly basis for AC to increase sales and market share• Conducting market research to gain insight into customer needs and preferences, and using this information to develop effective marketing campaigns• Developing and delivering training programs for internal staff and dealers on AC’s competitive edge, features, benefits, and technical specifications• Devise training methods, including Facebook live sessions, handbooks, demonstration models, multimedia visuals, computer tutorials, and reference works• Collaborating with cross-functional teams, including product development, sales, creative/digital agency, legal, and customer support, to ensure successful product launches and ongoing marketing efforts• Developing and maintaining relationships with key customers and industry influencers to promote brand awareness and drive sales• Analyzing sales data and market trends to monitor the effectiveness of marketing strategies and adjust as needed• Developing and managing marketing annual budgets, and ensuring all marketing efforts stay within budget constraints• Creating and managing marketing collateral such as product brochures, advertising materials, and product videos• Conducting regular training needs assessments to identify areas where training is needed for AC and creating new training programs as needed• Staying up to date with competitors, industry trends, and developments, and making recommendations for product improvements or new product offerings to meet customer needs• Planning new product launching events and promotions such as shopping mall promotions etc. Show less 1. Learnt how the organization operates and different departments are linked with each other.2. Worked on different modules of the Sales operations department like Customer Management, Policy Management, Credit Management, People Management, and Strategy Management.3. Responsible for Policy Management module: Evaluation of policy on monthly basis, Price & Policy acknowledgment, Online & Offline claim-making, Nationwide market & dealer circular policy-making, Announcements related to sales like sell in and sell out policy.4. Identified gaps in the ongoing processes, suggested new changes to the management, and got them implemented nationwide.5. Worked closely with Finance and Audit related to Sale Policies for every month closing. Show less

  • Product Marketing & Training Specialist

    Nov 2021 - Dec 2023

  • Management Development Associate

    Dec 2020 - Nov 2021