Rachel Crolla

Experience

• 

  Cuffe & Taylor | Management

  May 2011 - Oct 2014

  Supervisor

  Working on pre-event build, supervision during the event and post event incorporating Excel spread sheets creating a profit and loss budget sheet adhering to sales, costs and profits.

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  The Works

  Nov 2016 - Apr 2017

  Chalet Manager and Host

  Operations and hospitality management for a luxury 16-bed ski resort chalet.

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  Underbelly Limited

  Jul 2017 - Aug 2018

  Events & Operations Manager

  Accountable for running the VIP performers bar and restaurant during the Edinburgh Fringe Festival and Hogmanay. Managing a team of 15 staff, other roles included; stock check, supply ordering, staff rotas, coordination of bar and staff training, restaurant group bookings and end of day financial management.

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  The Twedex Group

  Oct 2017 - Oct 2018

  Operations and Customer Journey Manager

  Looking after the planning, coordination, customer liaison and delivery of bespoke domestic and international sports tour experiences.

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  Near & Far Bar

  Sept 2018 - Jan 2019

  Operations Assistant Manager

  Responsible for the overall running of a 250 capacity venue, ensuring that it is run within legal parameters, a profitable business and maintains a good reputation.

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  Hiyacar

  Jan 2019 - May 2023

  Project Lead

  Leading cross-functional teams to the successful delivery of large-scale, complex SaaS and MaaS projects. Experience with project management tools and methodologies, such as Agile and Waterfall. Expertise in creating comprehensive proposals, project plans and effectively managing project budgets, timelines, and resources to ensure successful project completion. Projects include leading on the implementation of pool car technology to manage the fleets of NHS trusts and the leading on the implementation of the first UK trial of an induction charger for electric vehicles. Show less

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  OneAdvanced

  May 2023 - now

  As a Senior Project Manager, I provide high-level project management services to both enterprise customers and internal teams, ensuring the successful end-to-end delivery of cloud, hosted, and on-premise solutions in Field Service and ERP Software.Key Responsibilities & Achievements:✅ Project Lifecycle Ownership – Oversee the entire project lifecycle, from scope definition, planning, and integration to data migration, user training, testing, and go-live transition.✅ Strategic Project Execution – Implement structured project management frameworks (Agile, Waterfall, or hybrid approaches) to ensure on-time, on-budget delivery.✅ Stakeholder & Client Engagement – Act as the primary liaison for C-suite executives, technical teams, and end-users, ensuring alignment with business objectives and expectations.✅ Risk, Compliance & Change Management – Proactively identify risks, enforce governance frameworks, and drive smooth transitions with minimal operational disruption.✅ Team Leadership & Collaboration – Lead cross-functional teams, including consultants, engineers, and business analysts, fostering a collaborative environment for success.✅ Data-Driven Decision Making – Utilise KPIs, reporting dashboards, and analytics to monitor progress, optimise workflows, and enhance project efficiency.✅ Process Optimisation & Continuous Improvement – Identify opportunities to refine delivery methodologies, improving speed, quality, and cost-effectiveness of implementations.I thrive in fast-paced, high-stakes enterprise environments, where delivering scalable, innovative, and customer-centric solutions is essential. My passion for technology, operational excellence, and stakeholder success ensures seamless project execution that drives business value. Show less

  • Senior Project Manager

    Jul 2024 - now

  • Project Manager

    May 2023 - now