Deep Enrich
Prashant More
135 followers
Mumbai, Maharashtra, India
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About me
NA
Education
University of Mumbai
-BSC IT Information Technology
Mumbai University Mumbai
-Diploma Electrical and Electronics Engineering A
Experience
Wipro Limited
May 2016 - Dec 2017Worked as a project Advisor for the Spanish process Telefonica where need to keep the follow up to get the broadband order completed from start the order is generated till the end it is delivered to the customer. Worked as a Technical Support Advisor for UK process British Telecom for solving broadband queries on Level 1 and Level 2 Support.
Senior Associate
Apr 2017 - Dec 2017Senior Associate
May 2016 - Apr 2017
Tech Mahindra Business Services
Mar 2018 - Jul 2022Senior AssociateWorked as a Customer Executive for UK Telecom process Three to solve queries regarding the network and Billing on chat. Also worked as a Mentor and handled batches on both chat and calls for same Telecom process.
Elevate K-12
Aug 2022 - nowCustomer Support Associate
Licenses & Certifications
Cloud security fundamentals
A Cloud Guru | A Pluralsight CompanyApr 2025- View certificate
Excel: Power Pivot for Beginners
LinkedInDec 2023
- View certificate
Power BI Essential Training
LinkedInMar 2024 AWS Certifications
A Cloud Guru | A Pluralsight CompanyMay 2025Database Essentials
A Cloud Guru | A Pluralsight CompanyApr 2025Big data Essentials
A Cloud Guru | A Pluralsight CompanyApr 2025Microsoft Certified: Azure Fundamentals
A Cloud Guru | A Pluralsight CompanyMay 2025Cloud Computing
A Cloud Guru | A Pluralsight CompanyMay 2025
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