Olivier Le Campion

Experience

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  Hiram College

  Sept 1997 - Jun 1998

  Teacher Assistant
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  ARTHUR ANDERSEN (Official)

  Jul 1998 - Dec 1999

  Audit Officer

  Charged with investigating the successful methods to improve processes and procedures used by the European Companies moving to the United Stated. Adapting internal procedures to US Policies. Responsibilities and achievements:- Dealing with external queries on processes and US policies.- Liaised with the Companies management to analyze the various processes and reorganise companies.- Following the processes in a regular working context. - Looked for creative ways overcome cultural and companies blocks.- Developed audit controls and suggested improvements.- Instigated daily reporting to head office. Show less

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  Xerox

  May 2000 - Dec 2002

  Customer Service Representative

  Charged with following defined invoicing processes, to correctly bill all sale, rental and maintenance invoices at respective settlement dates in such a way that both external and internal customers are 100% satisfied.Responsibilities & achievements: - Managed over 2,000 accounts. Ensure invoices full compliancy to allow prompt payment of outstanding outlays.- Focused on aged debt reconciliation in line with company KPIs and objectives. Focused on DSO.- Delivered a strong customer service.- Liaised with local sales offices all over France as well as service providers.- Positively contributed to newly established Dublin billing department. Show less

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  Equitant / Microsoft

  Jan 2003 - Dec 2005

  Credit and Collections Supervisor
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  Accenture/Microsoft

  Jan 2006 - Aug 2007

  Credit and Collections Manager

  Charged with leading 3 EMEA collections and risk teams, comprising 6 team leaders and 40 collections analysts, achieving monthly collection targets and allowed successfull delivery of full collection and risk reporting.Ensured consistency of performance across EMEA in fast moving and multi cultural environment.Responsibilities & achievements:- Day to day management of credit controllers. Delivered acceptable level of capable staff for each market.- Managed account portfolio to allow profitability as well as smooth collection process. Focus on clients needs.- Effectively kept teams focused towards targets / KPIs and priorities within ever changing environment.- Liaised daily with local subsidiaries and coordinate process across EMEA to ensure compliance - and consistency.- Positively contributed to projects and implementation of SOX. Drive improvement within Lean process.- Planned and delivered Credit and collection schedule to both client and company. Focus on KPIs and forecast. Show less

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  Liberty Insurance Ireland

  Aug 2007 - Feb 2016

  Claims Manager

  Led teams dealing with motor claims. Covering pre litigation as well as litigated claims. Exposure to private as well as commercial motor. Enthusiastically contributed to company reorganisation.Responsibilities & achievements:- Daily management of claims handlers and service providers. Implement potential performance management.- Keep teams motivated and focus towards targets and KPIs while delivering a strong customer service.- Effectively managed claims portfolio towards closures and compliancy. Ensure adherence to change.- Positively developed and implemented projects with the view to ensure continuous improvement culture.- Consistently act as escalation point and support for the team and senior management. Look to instigate change. Show less

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  Ardilaun - BNP Paribas

  Jun 2016 - now

  Operations Manager