Dexter Ricard

Experience

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  Wells Fargo

  May 1997 - Nov 1999

  Security Shift Supervisor

  Cctv, roving patrol, issuing of embossing center access badges, guarding and unloading of armored cars, fire watch.

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  NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

  Jan 2004 - Sept 2007

  Computer Specialist

  Computer Sales, Troubleshooting and repair.

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  Bank of America

  Oct 2009 - May 2010

  Operations Specialist

  Responsible for processing tax returns, mail sorting, As a lock box associate I was responsible for preparing transactions for deposit by performing a variety of routine duties in a production environment by following well-defined and established processing procedures. Security was one of the most important aspects of the job.

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  CVS Caremark Corporation

  Jan 2010 - Feb 2012

  Supervisor

  Shift Manager, opened and closed the store, processed transaction via POS, filled in as a Pharmacy Team Member when needed. My primary role as the shift leader was to manage worker productivity when a Store manager is not around. I received merchandise, store inventory, ordering of merchandise and supplies, set up planograms, provided excellent customer service and made sure my team adhered to the policies at hand.

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  Premiere Wireless

  Feb 2012 - May 2015

  Repair Specialist

  As a Cellphone Technician I must provide excellent customer service as well as gain the trust f the customer, Cellphones are the lifelines of most people nowadays and I take pride in reviving that life line whether the problem lies in the cell phone's software or hardware, it is up to cell phone technicians to try and fix the issue. The technician must first carefully listen to the customer's description of the phone's problem. Then the cell phone technician must run a few tests and carefully assess the device's functionality before opening it up. Components such as antenna, battery, LCD screens, keypads, buttons, camera, etc., may require replacing. Such work requires dexterity and maintaining a clean, static-free work environment. Cell phone technicians are required to possess good communication skills, clear eyesight and strong reading abilities. Show less

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  Martha K Glaze RYDC

  May 2015 - Oct 2015

  Correctional Officer

  Juvenile correctional officers ensure facility security by routinely inspecting buildings, living quarters and packages for contraband. We monitor inmates who have a special risk or security status and enforce facility rules and regulations. Officers must document and report disruptive or disturbing behavior and security breaches. Each officer must be trained and prepared to handle emergencies. Fights, fires, escapes, and other situations must be dealt with calmly and according to procedure and guidelines. Working with therapeutic teams to facilitate group discussions and counseling sessions.Teaching juvenile offenders basic life skills, problem-solving skills, rehabilitative skills and behavioral managementObserving and recording the progress of juvenile offenders and reporting it to supervisorsObserving and recording mental and physical health and behavioral concerns of juvenile offenders and reporting it to supervisorsFollowing medical orders and dispensing medication to juvenile offendersProviding vocational counseling and providing counseling referrals to juveniles and their families Show less

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  Rockdale County Sheriffs Office

  Oct 2015 - Jun 2016

  Detention Deputy

  Processing inmates; maintaining jail security; serving meals; transporting inmates. Receives and processes inmates into custody of institution; searches prisoners; takes charge of personal property. Provides inmates opportunity to call attorney or relative; advises inmates on institutional rules and regulations. Patrols jail area periodically to insure security and maintain order. Transports inmates to medical, court and related facilities. Supervises inmates during meals, personal hygiene and related activities for conformance to institutional rules, regulations and procedures. Escorts and safeguards inmates to cell; checks on inmates' physical condition. Receives, counts, records and washes all laundry in the jail. Dispenses personal and cell cleaning equipment; keeps record of money received from inmates. Distributes medication to inmates as prescribed or directed. Prepares routine records on inmates; performs general clerical duties. Ensures the care and maintenance of quarters. Records visits; inspects items brought into the jail; checks incoming and outgoing mail. Investigates crimes and critical incidents; collects evidence; makes arrests; testifies in court. Performs related tasks as required. Show less

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  The GEO Group, Inc.

  Jun 2016 - now

  Correctional Officer

  As a GEO Correctional Officer, I am responsible for overseeing and monitoring the activities of inmates and detainees in multiple living and dining areas; conducting detainee/inmate counts, and providing emergency response as needed; checking for inmate contraband, and confiscating according to GEO policies and procedures; and performing any other needed correctional enforcement as outlined by the management.