Solomon Jiya

Solomon Jiya

Head of Information Technology/Tutor ICT

Followers of Solomon Jiya823 followers
location of Solomon JiyaTokyo, Japan

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  • Timeline

  • About me

    Technology

  • Education

    • Ibrahim Badamasi Babangida Universiy

      2013 -
      Bachelor's degree Computer Science second class upper

      Activities and Societies: national association of computer science student

    • Ibrahim Badamasi Babangida University Lapai

      2013 - 2017
      Bachelor's degree Computer Science Second class upper

      Activities and Societies: National association of mathematics and computer science students

  • Experience

    • BRIGHTER SCHOOLS PLC

      Feb 2019 - Nov 2020
      Head of Information Technology/Tutor ICT

      • Ensured stringent security and data protection measures always adhered• I maintained the school’s database application• I led individual and group education sessions in technology used and STEM-focused activities.• I applied proven strategies to guide students in confidence-building and skills development.

    • Fidelity Bank PLC

      Sept 2020 - Mar 2023

      My team and I were tasked with the responsibility of analyzing and overseeing the data received from agents in the contact center. We promptly delivered the requested reports using tools like MS Excel and Power BI ·I am my team Handledlive chat querieswithin strict time frame targets.·I escalated complex issues quickly to the resolution unit.·I managed a banking account with expert finance knowledge.

      • Contact Center Team Lead

        Nov 2020 - Mar 2023
      • Team Lead Customer Executive, Social Media Unit

        Sept 2020 - Dec 2021
    • Majorel Kenya

      Feb 2023 - Jan 2024
      Team Manager

      I effectively led and supervised a team of content moderators. My role involves overseeing their day-to-doperations, meticulously analyzing and monitoring their performance in real time using designated computer toolsand software. Additionally, I conduct comprehensive performance assessments on a weekly and monthly basis,ensuring optimal productivity and adherence to quality standards within the team.

    • Preply

      Dec 2023 - now
      ESL Instructor

      I provide cultural insights to help students navigate cultural differences and better understand English-speaking societies

    • Gaba Corporation

      Mar 2024 - May 2025
      Instructor
    • ECC | Japan

      Mar 2025 - Sept 2025
      English Second Language Instructor

      N/A

  • Licenses & Certifications

    • Cyber security

      Udemy: Online Courses
      Jun 2020
    • Microsoft Excel certification

      Udemy
      Jun 2020
      View certificate certificate
    • Cyber security

      Udemy
    • Data Analysis with Python

      IBM
      Jun 2022
      View certificate certificate
    • Word press

      Udemy
  • Volunteer Experience

    • Intern

      Issued by National Examinations Council (NECO) on Mar 2016
      National Examinations Council (NECO)Associated with Solomon Jiya