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Peter Jennings

Peter Jennings

Senior Technician

Followers of Peter Jennings185 followers
location of Peter JenningsGreater Sheffield Area

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  • Timeline

  • About me

    Solutions and Services Manager at AAG IT Services

  • Education

    • King Edward VII School

      2000 - 2007

    • Red Tape Sheffield

      2012 - 2013
      Level 3 Diploma in ICT Professional Competence

    • Red Tape Sheffield

      2007 - 2008
      NVQ Level 2 for IT Professionals

  • Experience

    • Birley Community College

      Oct 2007 - Jun 2012
      Senior Technician

      Progressed quickly from initial apprenticeship; initial focus on improving maintenance and repair skills was rewarded with promotion; provided jargon-free technical support to staff and students; Promoted to senior technician in 2011; Mentored and supported newly hired apprentice; Ensured smooth-running of servers and managed backup routines; Provided trouble-free deployment of new software across the whole network.

    • Civica UK Ltd

      Jun 2012 - Mar 2013
      Onsite Technical Engineer (OTE)

      Integral member of technical support team, providing proactive monitoring and solutions in a time-critical environment; using lateral thinking to provide solutions; endeavouring to consistently exceed service level expectations; ensuring server environments are meticulously maintained; providing personable advice and recommendations to teaching staff and school management.

    • AAG IT Services

      Mar 2013 - now

      • Head of ProSec

        Sept 2023 - now

      • Solutions and Services Manager

        Oct 2014 - now

      • Senior Engineer

        Mar 2013 - Oct 2014

  • Licenses & Certifications