John Nixon BSc., PMP, Prosci ADKAR®

Experience

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  Teranet Inc.

  Jan 1992 - Jan 1999

  Manager Software Testing
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  Autodata Solutions

  Jan 1999 - Jan 2000

  Project Manager
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  Ventro Corporation

  Jan 2000 - Jan 2001

  Project Consultant
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  FCA - North America

  Jan 2001 - Jan 2002

  Program Manager
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  TVWorks (formerly) Liberate Technologies

  Mar 2002 - Jan 2007

  Sr. Program Manager
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  Comcast

  Jan 2007 - Jun 2010

  Manager, Program Management

  Full solution development and integration of the TiVo application on Motorola STB platform as a premium offering for Comcast Cable customers and Integration of TVGuide on Open Cable Applications Platform (OCAP) Televisions

• 

  London life / Great-West Lifeco Inc

  Jul 2010 - May 2012

  Program Manager, Individual Insurance New Business Transformation

  Lead major projects within the $30M Individual Insurance New Business Transformation program using an agile methodologyAccountable for the delivery of concurrent projects including an enterprise-scale $4M document imaging project and $2.5M server and infrastructure project

• 

  Cisco Systems

  Apr 2012 - Jun 2017

  Program Manager

  Delivery Program Manager for major Video Service Provider customer accounts, Cogeco, Verizon and Eastlink, with multi-year engagements totaling over $100M across Product Engineering and Global Services groups. Functional Manager of full-time and contract Project Managers and Project Coordinators.Leading the delivery of innovative IPTV Solutions to customers with an AWS cloud architecture.Responsible for customer relationships and leading global, cross-functional program teams.Accountable for governance of the program and reporting progress to Cisco and customer executives, governance meetings, dashboards and regular program reporting.Monitoring costs and ensuring target margins are achieved for services Statement of Work (SOW). Facilitating communications between Cisco and customers aligning expectations and outcomes to strategic vision.Collaborating with agile development and integration teams.Managing stakeholders from vendors, partners and customers at all levels of organizations.Directing project activities following structured process and ensuring compliance to standards.Identifying stakeholders and establishing program organization, communications management plan, scope and change management plan, establishing and tracking budgets and schedules, risk management and issue tracking.Facilitating scope definition with customer and leading pre-sales planning activities.Responsible for delivering software, infrastructure, test systems, software deployment and configuration, disaster recovery plans, E2E system quality.Leading integration efforts with 3rd party vendors and relationship building with partners, transition of operations activities to the customer and training customer.Managing communications related to DevOps activities and ensuring high availability of services.Liaising with Cisco Technical Assistance Centre (TAC) support teams to ensure the right resources are engaged and escalations are managed appropriately. Show less

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  TD

  Jun 2017 - Jun 2018

  Delivery Manager

  Delivery Manager in the Corporate Technology Services ATM group accountable for delivery of projects involving multiple vendors aligning with strategic direction of the bank. Partnering with vendors to ensure delivery of market leading solutions. Managing vendor delivery projects to compliance with TD Bank's standards and administering corporate governance for projects within TD Bank.

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  Canada Life

  Jul 2018 - now

  Leading Canada Life's journey into cloud platforms with a view to simplifying operations, leveraging cost efficiencies and modernizing the compute environment. Product Owner for the Cloud Intake and Assessment service. Understanding the needs of our customers - our business partners - and providing the right tools with Agile and DevOps methods to connect our customers, partners, and employees to value by leveraging technology as a strategic business enabler. Leading Canada Life's journey into the cloud and developing a new delivery practice centered around a product centric model with DevOps and DevSecOps principles and Agile methodologies.

  • Director Technical Solutions

    Mar 2022 - now

  • Digital Enablement Leader

    Jul 2018 - Sept 2022