Gilo Plaatje

Experience

• 

  Standard Bank Group

  Apr 1994 - Feb 2004

  OGM Officer

  Workstation, ATM and IT Infrastructure InstallationsEnd-user Support

• 

  Namclear

  Mar 2004 - Jul 2010

  Responsible to implement all Industry related projects that affects Namclear. IT Infrastructure management

  • Project Manager

    Dec 2009 - Jul 2010

  • Systems Administrator

    Mar 2004 - Nov 2009
• 

  Standard Bank Group

  Sept 2010 - Jul 2011

  Test Manager

  Responsible for overall testing of the new Core Banking System (Finacle).

• 

  Bank Windhoek

  Aug 2011 - Dec 2013

  Service Manager

  Plan, direct and co-ordinate the entire IT operations service delivery for the Bank through a network of outsource vendors and internal infrastructure resources.Manage a team of IT Service Desk Agents and Desktop Support EngineersManage the performance of services in conjunction with the 3rd party Apps & Supplier Management Specialist to clients as per agreed contract and ensure that Service Levels are achieved.

• 

  Ebank Limited

  Jan 2014 - Jul 2015

  Manager: Payment Streams

  Lead all Industry Payment projects or initiatives initiated internally or externally Served as the link between EBank’s Operations Department and Technology TeamLiaison with PAN and Namclear;Liaison with Visa or MastercardOverview and responsible for back office operations and call centre management

• 

  MobiPay Namibia

  Aug 2015 - now

  Payments!Fintech!Business Processes!Regulatory Compliance.

  Document and develop processes on key initiatives and products Document new product functionalityDevelop and Implement compliance & certification process of standards (ISO 27001, PCI-DSS)Maintain and manage Operational Policies Managing Regulatory Risk and CompliancePayment Clearing House representative at the Payment Association of Namibia.Project Manager to all payments associated projects.