Berozee Patwa

Experience

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  Willow Csn Incorporated

  Aug 2004 - Jun 2005

  Business Analyst

  • Use Object Oriented Analysis and Rational Unified Process for documenting business requirements and business process flows.• Prepare Data Models to analyze and document Business and Functional Data requirements.• Involve in developing project planning including vision of the project, project scope and tracking project changes.• Analyze and define business problems, driving feature identification and prioritization, defining and documenting business requirements and priorities.• Document the business requirements using Requisite Pro and mapping requirements to Use Case Scenarios.• Develop Use Case diagrams, Business Flow diagrams, Activity diagrams and Sequence diagrams for helping developers understand the business and functional requirements.• Participate in various meetings to discuss Enhancement and modification related issues, and analyzed the Business and System Requirements of the application. • Prepare training modules, user manuals and trained staff in the use of the new system.• Help the QA team to review test requirement documents and the evaluation of the master test plan.• Interact with Developers and QA team to set and evaluate overall quality of the application. Show less

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  United Parcel Service

  Feb 2006 - Aug 2018

  Senior Business Systems Analyst at United Parcel Service (UPS)

  • Participated in sprint planning, sprint review and execution for Agile projects• Evaluate projects for constraints and risks, system or legal constraints, black-box functionality• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs• Facilitate planning and impact analysis of new business needs• Facilitate meetings, work sessions and daily scrums• Create business and project level data flow diagrams (AS-IS and TO-BE processes)• Create project presentations, assemble work session handouts, prepare and distribute meeting minutes• Create Business Requirements and Functional Requirements documents • Create User stories in Rally for Agile projects• Document and manage Action Items, Risks and Issues related to the project• Conduct defect analysis and resolution• Draft Request For Change to document production defect corrections• Support Detail Design, Code and Unit Test (CUT), IT and Product Test phases• Participate in Test plan review meetings and assist in Manual testing of the project through implementation• Create high fidelity simulations using iRise for creating prototypes of GUI designs• Successfully engage in multiple projects/initiatives simultaneously• Use UML methodologies and Rational Requisite Pro, Borland CaliberRM, JAMA to design, document, and manage requirements throughout the life cycle of the project• Travelled to different UPS sites to meet with the business owners to understand the current and new business needs Show less

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  NYC-DSS

  Jan 2019 - Feb 2019

  Senior Business System Analyst

  Senior Business Systems Analyst

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  Aetna, a CVS Health Company

  Feb 2019 - now

  Senior Manager