Umair Ansari

Experience

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  Control Technic

  Feb 2010 - Aug 2012

  Technical Support

   Troubleshooting and maintenance of network and workstations.  Providing Network connectivity support. Providing Help Desk IT support for End users.  Effective in resolving queries, Incidents and Problems  Provides timely responses to queries, Incidents and Problems as defined in SLA’s  Gives the impression that the business is making the best use of its IT Services

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  Institute of Business Administration, Karachi

  Jul 2012 - May 2015

  System Engineer

  • Management of the daily data backup and retrieval scheme. • Experience in Virtualization with VMware vSphere, ESXi 5.0/ESXi5.5 vCenter server 5.0, 5.5, and vCenter Converter. • Installation and configuration of ESXi 5.0/5.5 on Dell PowerEdge R710. • Excellent understanding of ESX Architecture, guest OS installation, setting up of VM, Cloning Snapshots. • Manage and maintain Print Server print reporting according to user or printers. • Manage and maintain Active Directory, Domain Controller. • Manage and maintain Access Points via Wireless LAN Controller (WLC). • Assistance with the training of staff and compiling procedural documentation.• Helping the network manager with support queries. Ensure computer hardware is safe and compliant with health and safety regulations. Applying patches in accordance with corporate protocols.• Manage Hardware equipment inventory on daily basis, Maintain daily problem logs and report monthly. • ERP Support to end-user, (People Soft campus solution).• Technical Support regarding Email account, internet connectivity on Android, iPhone, Blackberry Phones. • Any other duties as assigned by management regarding IT operation Show less

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  COMMTEL

  Jun 2015 - Jul 2016

  Network Security Engineer

  • Installation and Configuration of Network and security products, (Firewalls, web gateway, complete endpoint Solution, DLP, etc).• Design and implement IT projects including networks and systems in collaboration with a chief technical adviser for all corporate IT initiatives and solutions.• Project management and ownership for upgrading and deploying backup media at customer location.• Implementation of Datacentre virtualization with VMware vSphere and Cisco UCS2.• Conduct product demonstration and building proof of concept (POC).• Providing 24/7 technical support to clients (on-site and remote).• Maintain the functionality of devices after installation concerning SLA.• Update device configuration as per client's need.• Establish and improve IT Service Delivery and Support Processes to maintain a high level of day-to-day operation Show less

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  Dhafra international projects group

  Jul 2016 - now

  • Responsible for budget management for Cloud, Mobility, Virtualization, Data Center, Business Continuity and Disaster Recovery, Information Security, IT Auditing, Analytics, Contract Management, Vendor Management, IT procurement, vendor performance evaluation, SLA management, AMC/Warranty management, and other programs and projects.• Manage administration and maintenance of Microsoft Windows Active Directory, Fortinet Firewall, HP Servers.• Develop and implement new solutions or upgrade existing ones.• Manage the administration and upkeep of Centralize management of wireless infrastructure with Cisco wireless Aps and Cisco WLAN Controller• Manage the administration and maintenance of Cisco routers, core switches, layer 2 and 3 switches, Fortinet firewalls, SSL VPN, LAN, WAN, and Cisco WiFi networks.• Manage administration and maintenance of Microsoft Hyper V.• Manage physical and virtual servers, including OS and software updates, patches, application performance, service behavior, endpoint control, and security.• Data backup management entails establishing and maintaining daily and weekly backups to assure data integrity. Show less

  • IT Manager

    Jul 2018 - now

  • System and Network Engineer

    Jul 2016 - Jul 2018