Sitti Choiriah, ST., MBA

Experience

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  PT Berlian Sistem Informasi

  Oct 2001 - Dec 2011

  Responsibility: To plan, organize and carry out the internal audit function including the preparation of an audit plan and schedule, assigning work and estimating resource needs. Required to make sure and monitoring implementation of Standard Operating Procedure, as well as identify potential issues that impact the Company (ICT Operation, ICT Solution, and Administration Area) As part of team which contributes to the ongoing continuous improvement and to asses effectiveness and efficiency of the company, conducting operational audit of the company as well as address findings and recommendations to process owner and management Maintain implementation of ISO 20000 (IT Service Management (ITSM)) Supervise for Project Control Gate and Project Audit Process To work with management to ensure a system is in place which ensures that all major risks of the business are identified and analyzed on quarterly / annually basis Orchestrates successful delivery of the program assigned by management including Develops program plan with key business and project milestones Maintain and monitor company scorecard to provide mechanism for monitoring and tracking company performance and monitor interdivision issue resolution process Contribute to customer satisfaction through complaint management processProject Responsibility:1.IT Service Management (ITSM) and ISO 20000 Implementation (Mar 2010 – Feb 2011)2. Develop competency in improvement process 3. CMMI (Capability Maturity Model Integration) Feasibility Study (Mar 2011 – Nov 2011)4. Disaster Recovery Simulation (Mar 2011- May 2011)5. Risk Assessment for IT Security6. IT Vulnerability Assessment (June 2011 - Sept 2011) Show less • Conduct the analysis of client’s business process (As Is Analysis), requirements and map them into the SAP solution to ensure new business blueprint is clearly defined.• Developing and designing Business Blueprint /To-Be Design • Control and support the master data population activities to ensure the data requirement is available in time following to the schedule Define business blueprint• Developing program specification for forms & reports• Developing training materials to the key users to ensure that such materials are aligned with the system requirement and make it easy to understand by the end users.• Conduct the user training (Train The Trainer & End User Trainer) to ensure the users able to use the system.• Conduct User Acceptance Test (UAT)• Data conversion and cut over & Support Post Go-LiveProject Experience:PT. SUNDAYA INDONESIA - Sentul (Indonesia)A LED Manufacturing Company(June 2012 - Aug 2012)PT. DIAN KIMIA PUTERA - Bandung (Indonesia)A Textile Chemical Company(Dec 2011 - March 2012)PT. BERLIAN SISTEM INFORMASI - Jakarta (Indonesia)An IT Services Company (Re-Implementation)(June 2009 - Oct 2009)PT. Autokorindo Pratama – Gresik (Indonesia)A Wheel Manufacturing Company (August 2008)PT. United Tractor Semen Gresik – Tuban (Indonesia)A Quarry Contractor Company(April 2008)PT. SIAM-INDO GYPSUM INDUSTRY, PT. SIAM-INDO CONCRETE PRODUCTS, PT. SURYA SIAM KERAMIK (SIAM GROUP) - IndonesiaA Concrete, Gypsum and Ceramic Manufacturing Company(June 2007 – July 2008)PT. TAIHO NUSANTARA - Karawang (Indonesia)An Automotive Sparepart Manufacturing Company(Feb 2007 – May 2007)PT. SUPRA PRIMATAMA NUSANTARA (BIZNET) - Jakarta (Indonesia)An Internet Service Provider Company(Mid Oct 2006 – Jan 2007)PT. STEPHALUX FURNITURE - Cikarang (Indonesia)A Mfg & Exporter Company of Rattan & Plastic Furniture (Feb 2006 – Sept 2006)PT. ZYREXINDO INDONESIA - Jakarta (Indonesia)A Mfg Company of Computer Assembly(July 2005 – Dec 2005) Show less Responsible includes: • Stakeholder Management, to identify the internal and/or external individuals (positions) and/or user groups (stakeholder) who may influence or be influenced by the project, and to assess readiness of the stakeholders based on previous change project experience• Communications, to gain commitment to change and provide key information to the target audience who need to understand the projects at various levels, develop communication strategy, communication plan, and asses communication effectiveness. • Organisation Impact Analysis (OIA), to capture the highly impacted business process changes on the organization as a result of the project. The activities includes prepare OIA strategy, facilitate the identification and analysis of organizational and process changes from “As Is” to “To Be” processes, Investigate and confirm highly impacted areas through validation workshops, Develop OIA report and recommend Transition Plan• Training Management, to ensure a training program that will effectively incorporates new or changed job responsibilities• User Authorization Setup and maintenance in SAP system • Post Go live Support, to ensure smoothness support after Go Live with task priorities in user management. The activities includes conduct additional training (reporting session), establish authorization procedure, reinforce internal procedure and setting Key Performance Indicator (KPI) for Performance Measuring Show less

  • Corporate Planning & QA SBU Manager

    Oct 2009 - Dec 2011

  • SAP Business One Consultant

    Jun 2004 - Oct 2009

  • Change Management Consultant

    Jan 2002 - May 2004

  • Management Trainee

    Oct 2001 - Dec 2001
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  Institut Teknologi Bandung

  Jan 2012 - Jan 2013

  Lecturer

  Operation Management,Business Information System

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  Independent Consultant

  Jun 2012 - Aug 2016

  Project Manager, Business Analyst

  Project Experience:1. Human Capital Management Improvement (July 2014 - 2016) as Project Manager & Senior HCM Analyst, including assist HC Business Partner on daily operation.Conduct improvement process on Human Resource Field by doing Job Analysis, Job Profile Development, Competency Modeling and Profiling (Core-Managerial and Technical Competency), Competency Assessment, Employee Development Program, Talent Management, Improvement on Recruitment & Selection Process, Promotion Process, Training, and Development Process, as well as Organization Structure Review, Conduct Job/Position Evaluation and Job Grading DesignKey Achievement:Human Capital Business Process Re-engineering and Improvement 2. CMMI Development Maturity Level 3 Implementation & Appraisal (Juni 2012 - Feb 2014) as Project Manager.Responsible to manage overall Project Management Activities during the project improvement, Develop Project Methodology based on CMMI Dev 1.3 ML3, Develop Process Guidelines and SOP regarding Project Management Office activities, Assist and conducting handholding to all Project Managers and coordinate Appraisal Team Member Key Achievement: Manage Appraisal process by Software Engineering Institute (SEI) Carnegie Mellon to achieve CMMI Maturity Level 3. Show less

• 

  KAI Logistik

  Sept 2016 - now

  Direct and control company business activities in Sumatera Regional, covered Lampung Area, South Sumatera Area and North Sumatera Area. Control and manage coal loading - unloading, terminal business, multi-commodity, courier logistics business, and all its supporting business on a covered area. Monitor all operational activities, increase service quality to maintain customer satisfaction and customer value. Manage all operational facilities and infrastructure to support company business. Show less Responsible for the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, and monitor the company's operational and strategic risk.Develops Enterprise Risk Management tools, practices, and policies to analyze and report enterprise risks, and to manage risks according to an enterprise risk management framework. Ensures the organization's risk management policies and strategies are in compliance with applicable regulations, rating agency standards, and strategic imperatives of the organization. Establishes the Enterprise Risk Management architecture for the company. Oversees or monitors all operational risk management activities of the organization. Monitors and analyzes risks within the company's business units and reports on these risks to the Board. Provides key inputs into the company's enterprise risk or other committee that oversees the enterprise risk management process and ensures alignment with organizational objectives. Assure risk controls are operating effectively, and provide research and analytical support.Responsible for monitoring the quality performance and delivery of the company outputs and deliverables to serve customers and clients and to ensure that everything adheres to the internal guidelines and regulations. Show less 1. Development of long-term goals and strategic objectives for an organization. 2. Identifies, analyzes and monitors issues that affect profitability, growth, and productivity. 3. Monitor & Control Business Performance as well as assist in monitoring progress of the plans with the objective to ensure the alignment between the developed business plan and company strategy, 4. Monitor and Control Strategic Investment Program in accordance with budgetary guidelines and rules of the Company.5. Establishes the Enterprise Risk Management Framework for the company. Oversees or monitors all corporate and operational risk management activities of the organization. Show less

  • Vice President of Corporate Planning

    Apr 2024 - now

  • General Manager

    Sept 2023 - Apr 2024

  • Sumatera Regional Head

    Nov 2022 - Sept 2023

  • Division Head of Risk Management & QA

    Aug 2021 - Nov 2022

  • Acting as Vice President Corporate Planning

    Aug 2021 - Feb 2022

  • West Regional Head

    Feb 2020 - Jul 2021

  • Corporate Planning & Business Development Manager

    Sept 2016 - Feb 2020