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Catarina De Freitas Martins (PSPO, PSM)
Management Control Systems in Hotel and Tourism Management

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About me
Product Owner || Blockchain || Carbon Credits || Loyalty || Strategy and Innovation || Agile Methodology
Education

NOVA IMS Information management school
2017 - 2021Master's degree Data Science and Advanced Analytics 15/20Main Grades: Business Intelligence, 16/20Descriptive and Inferential Analytics, 15/20Intelligent Computation for Optimization, 15/"0Big Data, 14/20Master Thesis: Anomalie Detection in the Banking Sector (not delivered)Programs: R; Java (Oxygen); Hadoop; SQL; SAS Guide and Miner, Wekka and Power BI

Católica Lisbon School of Business and Economics
2012 - 2017Bachelor's degree Business and Administration (Management)Activities and Societies: Católica's Students Union - Head of Social Matter Bureau; Católica International Club - Member; Peer Tutor - Highest Graded students; Buddy Program Católica Lisbon School Of Business and Economics#26 in Europe accordingly with FT 2018 ranking#30 in the World accordingly with FT 2018 rankingCatólica Top+ Scholarship for a year. Main Grades: Human Resources 18/20Strategy 16/20Information Management 15/20

IES-Social Business School
2019 - 2019Boot Camp Social EntrepreneurshipPowered by INSEADBootcamp in Social Entrepreneurship is an intensive 48-hour programme for anyone looking to develop an idea with the goal of solving a major and neglected problem.

EDIT. - Disruptive Digital Education
2018 - 2019Digital Marketing 18/20Activities and Societies: Final Work for obtaining the degree: Building a Digital Marketing and Communications Strategy for a B2B company, focusing on the use of Social Media - with a particular focus on LinkedIn and Twitter. Digital Marketing Foundation & WebsiteLanding Pages, Copy writing and Content, Email MarketingSEM (Outbound and Inbound Marketing, Google Ads, SEO, SMO)Mobile Marketing (CME, Youtube, Video B2B, Aps)Social Media and Digital Analytics (Google Analytics, Tag Manager, Target Market, Target Segments, Event Tracking)
Experience

Pestana Hotel Group
Jun 2014 - Aug 2014Management Control Systems in Hotel and Tourism ManagementEvent Management (including Price, space and supplier negotiation);Digital Marketing and Social Media (Facebook, Booking, Website);Customer Relationship Management (CRM);Complaints and consumer satisfaction;Usage of SAP, SAP SMR, and Micros.

Novabase
Jun 2015 - Jul 2015Trainee in Credit Recovery- Financial Services - Sales and MarketingStrategic Research Study for Non-Performing Loans in EMEA: Potential Markets assessment for Credit Recovery Products (Europe & Middle East)- econometric study with Gretl.Determining the Major Players in Credit Recovery Services and the IT Market. Business Model for Major IT Firms, Accessing their Clients and Communication Strategies.

Return on Ideas
Jan 2016 - Oct 2017Strategic Business ConsultantStrategic Consultant Supporting companies in the resolution of challenges and moving to the digital. Industries: Energy, Food Retail, Banking, Fast Moving Consumer Goods. Part of the Projects: C-The Consumer Intelligence Lab, O: The Angola Observatory, Portuguese Barometer and Design and Creativity Trend Watch.Responsible for the website - usage of WordPress and Elementor.High Level of Knowledge in Excell and SPSS.

Novabase
Oct 2017 - Apr 2021Research Analyst Manage Relationships with Research Providers (Gartner and Celent) - achieved six extremely important references for a product and the firm;Strategic Assessments (Potential Markets, Competition Analysis, Market Trends and Technology);Responsible for Marketing and Communication Plan as well as the production of Collaterals and Sales materialsDigital Marketing and Social Media Planning and StrategyDeveloped LinkedIn for sales Workshops and TrainingOutbound Marketing Show less
Marketer Team Lead
Mar 2020 - Apr 2021Strategic Marketeer and Presales Consultant
Oct 2019 - Mar 2020Product Marketer
Oct 2017 - Sept 2019

SHIFT Management Consulting
Apr 2021 - Jan 2024Head of Sales and MarketingRecent Projects: * Joint Venture Project - Joint venture between our company and another Microsoft partner for a specific market: branding, website, Linkedin, product and service placement, and strategy. * IAMCP Portugal Project - manage the Azure Open AI Events in partnership with Microsoft (an event with multiple Microsoft Portuguese Partners to discuss success stories, pitfalls, use cases, and business cases in Lisboa, Porto, Madeira and Braga), manage the loyalty program between the partners and the association - creating value for the partnership.Responsibilities: * Business Plan development and Go-to-Market* Product launch* Materials: Case Studies, Success Stories, Articles, White Papers, and Webinars.* New website: Website improvement based on SEO techniques and revamp with new company image and templates. * Event Management (virtual and physical) - Partner events (BTF, MPPC, Illuminate), Recruitment Events, Workshops (Microsoft App in a Day), and Internal Events (Team Buildings, Discovery Sessions, Sharing Sessions, amongst others).* Microsoft Partnership Management - Currently Microsoft Gold Partner company with products and services available in the Marketplace.* Client Proposals (RFP)* Marketing and Communication Plan.* Campaigns: Email Marketing, Google Ad words, and LinkedIn Campaigns.* Social: Implementing a Thought Leadership Strategy for LinkedIn.* Recruitment for specific rolesTools: Yoast, Mailchimp, Figma, Canva WordPress, LeadForensics, Microsoft Teams, Sharepoint, OneDrive, Stream, Google Analytics, Google MyBusiness. Show less

Celfocus
Jan 2024 - nowProduct OwnerDelivery | Agile MethodologyDefine product requirements, coordinating activities like:o Define the differentiating factor that allows maximizing the chances of success of a new solution.o Facilitate the negotiation of requirements amongst multiple stakeholders.o Conduct workshops to discuss requirements and solution details. Guarantee alignment amongst stakeholders.o Facilitate design sessions with the other teams to define the solution.o Specify the functional analysis in the high-Level Design document.Define solution positioning and go-to-market strategy:o Analyze and estimate market potential.o Define the characterization of the main competitors for the final product and the best practices from these competitors.o Present the most viable customers/sectors to integrate the solution, and which offers would make more sense to apply (B2C, B2B or others)o Show the most interesting application contexts depending on the success factors (for example, in the field of local commerce or at the national level or municipalities vs companies)o Provide the potential offers adjacent to the solution (marketing campaigns, advertising, perks and so on).o Define the pricing to apply / business model.Help Business stakeholders envision the future and how their work may change to support that future.Design E2E solution flow and guarantee it captures all the scope.Backlog Management and Prioritization and Value OptimizationTools: Jira Show less
Licenses & Certifications

Certificado de Competências Pedagógicas (CCP)
IEFPOct 2019
Google Analytics for Beginners
Grow with Google - Data AnalyticsDec 2022- View certificate

Professional Scrum Master™ I (PSM I)
Scrum.orgSept 2024 - View certificate

SEO Copywriting: Rank and Get the Click
UdemyJul 2022 - View certificate

Working Remotely
LinkedInMar 2020 
Emotional Intelligence 1.0
Emotion TalksSept 2018
Inbound Marketing for IT Companies
OUTMarketing PortugalMay 2018- View certificate

Marketing Digital
Google Digital GarageDec 2022 - View certificate

Java Certificate
SoloLearnOct 2017 - View certificate

Professional Scrum Product Owner™ I (PSPO I)
Scrum.orgMar 2024 
CAE - Cambridge Advanced English Certificate
University of CambridgeJan 2014- View certificate

Productivity Tips: Finding Your Productive Mindset
LinkedInApr 2020 
Microsoft Excel and VBA
UdemyFeb 2020
Linkedin - How to have a winning presence
Câmara de Comércio e Indústria PortuguesaJan 2018
LinkedIn for Sales
Câmara de Comércio e Indústria PortuguesaMay 2019- View certificate

Building Resilience
LinkedInApr 2020 - View certificate

Managing Stress for Positive Change
LinkedInApr 2020
Honors & Awards
- Awarded to Catarina De Freitas Martins (PSPO, PSM)Católica Lisbon Top + Scholarship Merit Scholarship 2012 CATÓLICA-LISBON Top+ is a scholarship program for Economics and Management students with an outstanding academic record. Implemented by CATÓLICA-LISBON, this program allows high-potential students to complete their academic degree with reduced fees.
- Awarded to Catarina De Freitas Martins (PSPO, PSM)Athlete - 2003 Federated athlete for 4 years (from 2003 to 2007)Swimmer medalist in individual and group tests (since 2006)Captain of an Indoor Football team for two years (from 2009 to 2011)
Volunteer Experience
Head of Pedagogics
Issued by Corpo Nacional de Escutas on Jul 2021
Associated with Catarina De Freitas Martins (PSPO, PSM)Head of Department - Country Day | Pilgrim Support - Logistics - JMJ 2023
Issued by Patriarcado de Lisboa on Jun 2020
Associated with Catarina De Freitas Martins (PSPO, PSM)Project Manager
Issued by Cáritas Portuguesa on Dec 2020
Associated with Catarina De Freitas Martins (PSPO, PSM)Digital Marketing Specialist
Issued by EntrAjuda Apoio a Instituições de Solidariedade on Jul 2019
Associated with Catarina De Freitas Martins (PSPO, PSM)Consultant
Issued by Banco Alimentar Contra a Fome on Jul 2019
Associated with Catarina De Freitas Martins (PSPO, PSM)Volunteer
Issued by Comunidade Vida e Paz on May 2020
Associated with Catarina De Freitas Martins (PSPO, PSM)Business Analyst
Issued by Corpo Nacional de Escutas on Jan 2016
Associated with Catarina De Freitas Martins (PSPO, PSM)
Languages
- poPortuguês
- enEnglish
- spSpanish
- geGerman
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