David Travis

Experience

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  HM Revenue & Customs

  Sept 2004 - Jan 2006

  Intelligence Support Analyst

  Working as part of an analyst team to compile intelligence reports on national and international crimes in order to aid investigative operations and also prosecution cases.

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  Warwickshire Police

  Jan 2006 - Sept 2006

  Financial Investigator

  Investigated and compiled cases against convicted criminals in order for the repossession of their assets deemed to be obtained as a result of their crimes.

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  Bath Spa University

  Oct 2006 - Aug 2009

  Mentor/Tutor/Ambassador/EFL Assistant Coordinator

  A number of roles working part time for the university as an ambassador at open day events, tutor and mentor in local schools, and as a social program coordinator for the English as a foreign language department.

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  Unite Student Living

  Sept 2007 - Aug 2009

  Student Support Representative

  Supported students in their accomodation at university by being available for out of hours support, mentoring, counselling, etc.

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  Wiltshire County Council

  Oct 2009 - Jul 2010

  Graduate Mentor

  Helped to set up a pilot scheme in Wiltshire mentoring secondary school aged students on aspirations to further and higher education through work on careers advice, behaviour and tutoring in key subject areas.

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  SkillForce

  Oct 2010 - Aug 2011

  Alt Curriculum Teacher

  Teaching classes of 25-30 secondary school aged children that fall outside of the support of normal school curriculum. Often from disruptive home environments. Taught BTEC and Key Skills courses to aid in teamwork, communication and leading others.

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  Waterstones

  Oct 2011 - Jan 2012

  Sales Assistant

  Customer service assistant focused on providing advice to customers, maintaining visual standards and inventory in addition to cash handling.

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  Barclays UK

  Jan 2012 - Jun 2012

  Customer Service Representative

  Handled customer service primarily focused on debit card services as well as disputed/fraudulent payments.

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  Apple

  Sept 2012 - Jun 2016

  Sales and Operations Manager looking after store sales, scheduling, operations and inventory, as well as team wellness and visual merchandising. Positioned in a manager role providing support and leadership to the sales team as well as compiling store staff schedules. In addition support was provided in the planning and execution of visual merchandising changes predominantly during the high pressure environment of new product launches. Graduate scheme for leadership with Apple Retail. Training on all aspects and roles within the store environment in an accelerated learning pathway designed to forge new leaders within the retail business.

  • Sales, Operations and Merchandising Manager

    Jun 2015 - Jun 2016

  • Sales, Scheduling & Merchandising Manager

    Sept 2014 - May 2015

  • ASLP Associate Manager (graduate scheme)

    Sept 2012 - Aug 2014
• 

  Tesla

  Jul 2016 - Sept 2024

  Focused on the analysis of sales performance in our B2B (Tesla for Business) channel across the UK, Ireland and Middle East and is a holistic approach looking in depth at customer and partner experience, operational efficiencies, system and process improvements, training needs analysis, strategic decision making, tactical response and the product line up. Achieved the following; - Streamlined Sales Opportunity Pipeline- Increased Sales Opportunity / Account detail- Developed positive consistent trends to contact cadence and customer satisfaction- Provided analysis and feedback of a variety of potential sales programmes for B2B Show less Responsible for working with key leasing partners to drive our aligned growth by leveraging availability and pricing, along with it's many components such as Residual Values (RVs) and Service, Maintenance & Repair (SMR). This is achieved through sharing of relevant data, market position, and customer feedback. Achieved the following;- QoQ / YoY growth of Top 3 accounts. - QoQ growth of one top account by 4x. - Delivered a single deal worth approx £15+ million revenue to the business. - Stabilised RV and SMR via effective data sharing, education and partnership. - Improved working relationships with all accounts based on customer feedback. - Delivered on new National Framework Agreements for 2024. - Worked in partnership to deliver improvements to B2B. Show less I led our UK New Business team within the Tesla for Business team. My role was to inspire the team to achieve above and beyond what the business sets out as well as what they believe possible of themselves. I achieved this through consistent and impactful coaching conversations focused on performance and development. I connected weekly with the team for feedback and open discussion both individually and as a group.Our ultimate goal was to help businesses accelerate their fleet electrification plans and avoid the headaches, stress and anxiety that can come with shifting to EV’s. This way they not only met their CO2 reduction goals on time but often far sooner.Achieved the following;- Delivered over £250 million in revenue and £50+ million in profit to the business largely from Small/Medium size businesses. - From inception to late 2023 assisted 500+ businesses not only introduce Tesla to their fleet and/or launch Salary Sacrifice schemes for their employee benefits program, but also helped to educate them on EV best practice and the cost savings that can be made by a business when using “whole life-cost” for EV’s within a fleet. - Developed the team from inception. Hiring, training and providing continued coaching and leadership taking a team from nothing to 10+ team members covering the whole of the UK market (split regionally). Show less I created and managed effective relationships with mid-large companies running company car and/or salary sacrifice schemes, providing a single point of contact at the manufacturer. - Delivered the UK’s top fleet account in 2021 with 120+ vehicles in a year who also placed approx. 100 vehicles additionally in 2022.- Secured a volume order worth approx. £15 million in revenue for the business.As of July 2021, I took on an additional project of coaching and training our New Business Account Managers with developing their sales and customer service skills. Show less Responsible for managing a team of passionate and highly trained individuals within a sales team and currently covering Birmingham and the Midlands. This team forms part of a multidiscipline environment with Service and Delivery across multiple sites. Covering operational planning, strategy, delivery, merchandising and marketing. In addition I coach and train the team in sales consulting and customer service skills and help support with on-boarding new managers. The ultimate aim of helping to shape sales and delivery performance for the company in the centre of England. - Took an underperforming store, restructured, and hired in order to develop a team that was consistently top of sales in the UK from mid-2018 through 2019.- In Q3 2018 achieved our quarterly target in just 8 weeks enabling the team to end 2018 as the 2nd best performing store in the UK.- Launched our first shopping mall delivery location in Solihull reaching a peak of 50 deliveries per week. Show less Alongside my role coaching the Birmingham team and managing sales and delivery in the Midlands region I also took on the additional responsibility overseeing our UK marketing strategy and ensuring that we were executing on the key goal of driving more sales in the UK market place. This involves drafting a UK strategy and providing the necessary tools and training to store teams at a local level for planning and running their own small scale marketing calendar. In addition, I was also actively involved in planning, securing and executing our larger scale events across the country.We saw positive results with events at London Motor Show, Concours and Fully Charged Live. Show less Responsible for managing a team of passionate and highly trained individuals within a sales team in Bristol (and also at Bluewater in Kent as interim support for 3 months). This team covered sales for South West England and South Wales and met sales targets working out of an office with no showroom for 6 months relying on events and outbound. My role covered operational planning, strategy, merchandising and marketing, as well as coaching and training the team in sales craft and customer service skills. I also trained new managers to the business. The ultimate aim was to shape sales and delivery performance for the company in the South West of England. Show less

  • Sales Performance B2B - UK, Ireland & Middle East

    Apr 2024 - Sept 2024

  • Leasing Key Account Manager

    Oct 2023 - Apr 2024

  • Tesla for Business - New Business Lead (Fleet) UK

    Oct 2021 - Oct 2023

  • Corporate Key Account Manager & New Business Sales Coach

    Aug 2020 - Oct 2021

  • Sales and Delivery Manager/Performance Coach

    May 2017 - Aug 2020

  • UK Marketing - Strategic Planning & Execution Lead

    May 2019 - Nov 2019

  • Sales Manager

    Jul 2016 - May 2017
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  Coaching

  Jul 2018 - now

  Life and Career Coach
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  Autoglass®

  Oct 2024 - now

  Business Manager - Fleet, Lease, Trade and Rental

  I work with existing clients to ensure we provide a high level of customer service and meet their requirements and do this through regular account appraisal and monitoring of pricing competitiveness, whilst also providing insights on the wider market.