Douglas G. Maas

Experience

• 

  Kaufman's Restaurant

  Aug 2001 - Aug 2003

  Server- Catering Department

  Ensured excellent food and beverage services for customers.

• 

  Wood County Public Library

  Oct 2001 - Oct 2002

  Circulation Desk Clerk

  Assisted patrons with materials being checked in and out of library, located materials for patrons as needed, processed holds and called patrons regarding their accounts, assisted with children's programs, and operated Bradner branch when needed.

• 

  Owens Community College

  Aug 2003 - Dec 2004

  House (Theater) Manager

  Training and supervised students, ushers, and other volunteers in addition to assisting the Operations Manager with theater operations. Assisted visitors and guests with services and information pertaining to the college.

• 

  Jerome Library, BGSU

  Jan 2005 - Aug 2006

  Document Delivery Clerk

  Located and delivered library materials for Ohiolink circulation, processed computer reports, delivered materials to various library departments, and assisted students and patrons with locating needed materials and answering questions pertaining to the university.

• 

  BooksaMillion

  Sept 2007 - Dec 2007

  Co-Manager

  Co-managed a department of twenty employees and was recognized as being part of a team that achieved the number one sales results in the region.

• 

  Owens Community College

  Dec 2007 - Dec 2009

  Box Office Manager

  Hired, supervised, and trained student workers, spearheaded the implementation of an updated online ticket system, assisted students and visitors with information and services pertaining to the college, and improved attendance through increasing the quality of customer service.

• 

  University of Toledo

  Aug 2010 - May 2012

  Graduate Teaching Assistant

  Lead class discussions, graded papers and exams, took attendance, and conducted course evaluations. In addition, Conducted academic research and provided office assistance when needed.

• 

  Lourdes University

  Jan 2014 - May 2022

  Academic Skills Coordinator

  Supervise tutoring program, assist students with writing and academic skill building, plan events and collaborate with staff and faculty for continued success in student development and retention.

• 

  Owens State Community College

  Jul 2019 - now

  Completed the online training module and teach Multicultural Diversity in the United States, Introduction to Sociology, Marriage & Family, Criminology, and Medical Sociology. Assist students with the successful completion of all course materials. Monitor and facilitate an engaging course experience for a diverse student population.

  • Instructor

    Aug 2011 - now

  • Academic Advisor

    Jul 2019 - May 2022
• 

  The University of Toledo

  May 2022 - now

  Academic Advisor at The University of Toledo
• 

  State of Arizona

  Apr 2024 - now

  Specialist