Chris Maegli

Experience

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  PDS, A Converge Company

  Jan 1998 - Jan 2006

  Field Engineer

  Provide high quality solutions to PDS customers to ensure their investment in technology is consistent with their business objectives. Field Engineers represent PDS on the front line of customer support. A Field Engineer is responsible to deploy, install, upgrade, troubleshoot and service client hardware/software. Further, the Field Engineer will ensure PDS’ customers receive remote and on site support, and will resolve all outstanding service issues within PDS’ committed response times.Experience / Skill Requirements • Ability to troubleshoot PC hardware/software and printer problems. • Innovative, team oriented problem solver. • Ability to work independently without direct supervision. • Ability to manage competing priorities in a fast paced environment. • Ability to interact on a "face to face" basis with clients in a professional and courteous manner. • Excellent verbal interpersonal negotiation, communication, and follow up skills. • An aptitude and enthusiasm to effectively adapt to rapidly changing technology and provide technical assistance in delivering and supporting that technology. Duties and Responsibilities • Perform support activities involving installation, upgrading, repair, and preventative maintenance of PC components, printers and scanners. • Diagnose and use the appropriate tools to troubleshoot basic PC components, printers and scanners. • Responsible for client communication (both verbal and electronic) including scheduling, updating of status and communicating completion of service requests and incidents. • A professional, business-focused attitude and courteous manner towards clients, partners, and peers. Show less

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  Froedtert Health

  May 2006 - now

  Inpatient - Clin Doc

  • Testing Coordinator

    Aug 2018 - now

  • Epic Nova Coordinator

    Sept 2014 - now

  • Systems Analyst Associate - IT Informatics and Application Support, Epic EHR

    Mar 2014 - Aug 2018

  • PC Support Analyst

    May 2006 - Mar 2014
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  Cub Scouts

  Jan 2011 - Jan 2013

  Den Leader

  Cub Scout den leaders work directly with Cub Scouts and their parents/guardians to execute the Cub Scouting program in the den.Responsibilities:■Work directly with other den and pack leaders to ensure that the den is an active and successful part of the pack.■Plan, prepare for, and conduct den meetings with the assistant den leader and den chief (if Wolf, Bear, or Webelos den leaders) or adult partners (if Tiger Cub den leaders).■Attend the pack leaders’ meetings.■Lead the den at the monthly pack activity.■Ensure the transition of Cub Scouts to a den of the next rank (or to a Boy Scout troop if Webelos Scouts) at the end of the year.Cub Scout den leaders should keep in mind these responsibilities.■Help train the den chief and guide him in working with Cub Scouts. See that he receives recognition for his efforts at den and pack meetings.■Provide meaningful responsibilities for the denner and assistant denner so that they can learn responsibility and gain satisfaction from their efforts. Show less