Brittany Younger, MSW

Experience

• 

  USC Gould School of Law

  Jan 2011 - Jul 2014

  Conducted forensic interviews of children for LA Dependency Court, DCFS, & the LA District Attorney’s Office utilizing Dr. Tom Lyon's 10-step investigative interviewing protocol. Facilitated peer reviews of interviews with children by offering suggestions, critiques, and general feedback. Oversaw multiple lab projects and procedures for 15-20 undergraduate students, providing training, supervision, and evaluation. Submitted amendments and progress reports to the National Institute of Health (NIH). Managed the $100k+ grant budget. Coordinated recruitment of children for research studies. Fostered relationships with elementary and junior high schools in South LA to bring research to their campuses. Interviewed over 150 children for research study involving narrative practice and secret-telling. Transcribed child forensic interviews regarding sexual and physical abuse and research study interviews.

  • Child Forensic Interviewer, USC Child Interviewing Lab

    Aug 2013 - Jul 2014

  • Project Director, USC Child Interviewing Lab

    Sept 2012 - Aug 2013

  • Assistant Project Director, USC Child Interviewing Lab

    Aug 2011 - Sept 2012

  • Research Assistant, USC Child Interviewing Lab

    Jan 2011 - Jul 2011
• 

  THE CHILDREN'S ADVOCACY CENTER FOR CHILD ABUSE ASSESSMENT AND TREATMENT

  Feb 2014 - Apr 2015

  Forensic Interview Specialist

  Conducted forensic interviews of children for law enforcement, district attorneys, and the Department of Children and Family Services (DCFS) utilizing Dr. Tom Lyon's 10-step investigative interviewing protocol.

• 

  Community Career Development (CCD, Inc.)

  Sept 2014 - Apr 2015

  MSW Intern

  Gathered information from over 30 stakeholders via interviews, surveys, and focus groups regarding agency training gaps. Reviewed results and developed training curriculum and deployment plan.Implemented training curriculum for 35 participants in county-funded work experience program.

• 

  AltaMed Health Services

  Sept 2015 - Dec 2020

  - Directly supervised staff affiliated with the Community Health Workers (CHW) program including their hiring, training, coaching, and evaluation of individual and team performance (4 direct reports) - Supported CHWs regarding individual patient needs, as well as crisis intervention as needs arose- Conducted regular team meetings to address challenges and discuss best practices- Ensured adherence and fidelity to the evidence-based IMPaCT CHW model, leading its adaptation to better meet the organization’s need and capacities- Liaison between AltaMed and Penn Medicine’s Center of Excellence for Community Health Workers Show less Served as liaison between department and research partner (Kaiser Permanente Center for Health Research, Northwest), on five-year research study designed to improve colorectal cancer screening rates through at-home testing. Managed implementation of study design and deliverables for years 1-3, including focus groups, pilot, data extraction, and analysis.Managed all grants awarded to the Quality Improvement department. Monitored and tracked P&Ls, ensured successful completion of grant deliverables, and submitted progress reports to funders. Using DMADV methodology, designed pilot improvement project to centralize preventative care HEDIS outreach calls through the Patient Service Center. Functioned as project lead, troubleshooting when appropriate and presenting project risks, issues, and key decisions to leadership. Supervised FTE hired to make outreach calls, providing feedback and guidance on productivity metrics such as call volume and appointment conversions.Collaborated with internal Communications and Branding departments to write, design, and distribute educational materials meaningful to various patient populations. Developed first enterprise breast cancer awareness campaign. Campaign elements included digital media, social media, patient outreach, and in-person health education. Show less

  • Program Manager, Community Health Worker (CHW) Program

    Feb 2020 - Dec 2020

  • Project Manager

    Dec 2018 - Dec 2020

  • Project Manager

    May 2016 - Nov 2018

  • Intern, Quality Improvement

    Sept 2015 - Apr 2016
• 

  Grow With B, Online Business Management

  Mar 2021 - now

  Operations Consultant

  Some support I provide: - Orchestrate the development and oversight of intricate project plans, mapping timelines, milestones, and resource allocation, increasing project completion- Analyze key performance indicators (KPIs) and operational metrics to identify inefficiencies; drive data-driven decision-making processes that typically result in a reduction in operating costs- Create, implement, and maintain standard operating procedures (SOPs) to streamline business processes and reduce CEO workloadLearn more at growwithb.com Show less

• 

  Health Net

  Mar 2025 - now

  Project Manager