Laura Vo

Experience

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  Metta Massage and Yoga Clinic

  Jan 2006 - Jan 2007

  Registered Massage Therapist

  I assessed clients, rehabilitated injuries, and provided post-massage exercises. At this clinic, I specialized in pregnancy, deep-tissue and Swedish massage.

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  Glebe Massage Therapy Centre

  Jan 2006 - Jan 2006

  Registered Massage Therapist

  I assessed clients, rehabilitated injuries, and provided post-massage exercises. I had training with cancer patients, pregnancy massage, developmentally handicapped children, athletic massage, Thai yoga massage, deep-tissue and Swedish massage.

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  MET Studio

  May 2013 - Aug 2013

  Experiential Design Intern

  MET Studio is an international award winning experiential design consultancy in Hong Kong. The company specializes in utilizing innovative techniques in order to create fully engaging environments that inspire, educate, and effectively realizes the client's story. The multidisciplinary staff consists of architects, and interior designers, whose skills allow them to offer clients a full design service, starting from ideation right through to the final installation.

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  Future Food Studio

  Sept 2013 - Aug 2014

  Experience Designer

  BEVLAB (currently Future Food Studio) focused on futuristic food technology, and engaging the community through food thought experiments. The company provided consultancy, design, and development services for businesses interested in food progression. I devised meaningful user-curated concepts, packaging, product, graphics, and experience designs for the expanding clientele.

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  Nokia

  Jun 2015 - May 2018

  Product Designer

  I re-imagined Nokia's UX/UI design of end-to-end network and service management tools to optimize user flow and maximize operational efficiencies. I owned the behaviours and visuals for the core components, apps, and animations. As part of my process, I collaborated with developers, QAs, managers, and other designers to deliver best-in-class product. I also broke down silos between departments, eased tension, and laughed loud enough to shake cubicle walls.

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  Bodmattrain

  May 2018 - May 2018

  Freelance Designer

  I created a Wordpress website for architecture firm CAS Group AG's and Buro Fur Immobilien's joint project Bodmattrain.

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  Leading Innovation Academy

  May 2018 - Jun 2018

  Freelance Designer

  I designed the graphics for 15 flashcards as a design learning aid. They taught employees how to empathize, define, ideate, prototype, and to test effectively. I also created a 5-minute video in After Effects that animated this process using a story-like narrative and attractive visuals.

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  Corel Corporation

  Aug 2018 - Nov 2018

  Freelance Designer

  I created 59 modern templates for a wide variety of different styles, content types, and industries. They'll be distributed with the CorelDRAW Graphics Suite for both personal and commercial use by licensed users.

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  Gravity Payments

  Apr 2019 - Aug 2019

  Freelance Designer

  I helped updated Gravity's veterinary credit card processing vertical brand. The new logo, mark, marketing materials, and booth designs was seen by over 1,200 veterinary clinics and practices across America.

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  Super Being Labs

  Aug 2019 - Jan 2020

  Product Designer

  Super Being Labs utilized design and storytelling to tackle tough challenges such as post-cancer care, refugee assistance, and other complex systemic issues. I created digital products and services to continue their good work and help promote positive change.

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  Maxme

  Mar 2020 - Mar 2021

  Lead Designer

  I designed the user experience and user interface for an educational app named Hodie. Its teachings help students learn valuable human skills such as self-awareness, communication, and mindfulness that will give them a competitive edge in the professional world.

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  Solace

  Apr 2021 - now

  Lead SaaS Product Designer/Design System Product Owner

  Working in the Event Driven Architecture space, I shape the UX direction for our enterprise SaaS software, ensuring excellence in our end-to-end features. As design system product owner, I define Design Operations to optimize workflow efficiency and foster sustainable team scalability. By spearheading our extensive Design System, I'm able to strengthen our user experiences, accelerate workflows, and create a common language that unifies the Solace brand.• Coordinating complex workflows for 8 distinct user personas: Crafting advanced interfaces for enterprise web apps in an agile environment. Enabling businesses to design and control their real-time data movement through highly technical landscapes•Accelerated UX productivity by 300%: Cut down lead-time through strategic systems-thinking and definition of over 12 key processes for smoother UX and dev handoff. Continually advocating for further process advancements to elevate UX maturity• Designing across teams: Collaborating on roadmaps, customer journey maps, workshops, kickoffs, story definitions, and acceptance meetings with product managers, architects, QAs, leads, docs, marketing, and developers. Delivering comprehensive prototypes, high-level mocks, and detailed mocks for stakeholder reviews• Design System management: Defining product principles, components, patterns, and visuals aligning with UX best practices and WCAG guidelines. Incorporating analytics into our design system to enhance business-driven outcomes• Tools: Highly fluent in Atlassian, Microsoft, Adobe. Expert in Figma, building symbols, and advanced prototyping Show less