
Dewald Visser
Telesales Representative

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About me
Graphic Designer ⦿ Front-End Web Developer ⦿ Digital Marketing Specialist
Education

Educor
-Certificate Meeting Procedure and Protocol
Educor
-Certificate Basic Computer Skills
Educor
-Certificate Microsoft Office Word
Educor
-Certificate Microsoft PowerPoint
Educor
-Certificate Email and Telephone Etiquette
Hillcrest High School
2009 - 2013National Senior Certificate High school Bachelor of CommerceEnglish Home Language, IsiZulu First Additional Language, Afrikaans Second Additional Language, Mathematics, Information Technology, Life Sciences and Physical Sciences

The Open University
-Certificate Digital Marketing
Experience

Investors Choice
Jan 2014 - Sept 2014Telesales Representative• Cold Calling: Fast-paced work environment with an average of 200-250 calls per day.• Data Capturing: Obtained customer information such as name, address, and payment method, and entered orders into databases.• Knowledge Base: Extensive training on online trading platforms, software and markets.• Reporting: Daily reporting to summarise lead qualification metrics.

Old Mutual South Africa, Welstand Agri
Oct 2014 - Dec 2015Development Assistant• Sales and Operating Procedure: Scheduled appointments with potential clients for financial advisors and plan routes accordingly. Diaries were made available through online tools to maximise efficacy and make amendments to appointments accordingly.• Sales Administration: Prepared quotations for short term, long term and commercial insurance products on behalf of financial advisors under supervision to remain compliant.• Web Design: Developed a website for the Welstand Agri division which increased sales as clients could request online quotations as well as book appointments with Financial Planners. This allowed existing clients to service existing policies and submit claims directly to respective advisors, optimising operations.• Branding: I worked closely with Franchise Owner Louis Botha to rebrand the franchise. This included logo design, contract templates, client file design, email templates, pamphlets and signage. Show less

The Unlimited
Jan 2016 - Oct 2016Sales Representative• Sales: Through high volume cold calling I achieved great sales aptitude and learnt great interpersonal skills with a persuasive, and confident approach.• Ability: On a month-to-month basis, meet sales targets and reliably earned commissions.• Product knowledge: Explained products and package prices and answered questions for customers.• Lead Generation: Obtained names and telephone numbers of potential customers from sources such as online directories and by thinking out of the box and using my own unique methods I generated leads from other organisations.• Training: Trained new hires and led a small team of telemarketers under the supervision of my Team leader, Lee-Anne (reference available below). Show less

London College of International Business studies
Nov 2016 - Dec 2019Programme AdvisorPrimary Function: Responsible for converting online and campaign inquiries into enrolments, meeting monthly targets and building and strengthening relationships with clients so they refer and enrol more students.• Sales: Introduced new customers to different college brands using a variety of inquiry channels and warm leads, such as cold calling, live chat, and social media, with a particular focus on driving enrolment for online skills and degree programmes.• Corporate Sales: Processed large volumes of invoices and enrolments, coordinated academic advising and student support, and enabled the sales process with HR departments to train many employees.• Student Advising: Student advising: advised prospective students on career-related courses, skills needed to perform job functions, and new skills needed for promotions.• Administration: I managed student records, client data, bank accounts, and a CRM database.• Performance Management: For analysis and trend tracking, I created and managed leads and sales tracking in Excel.• Data Analytics: Analysed sales data and compared it to past periods to discover potential causes and places to investigate.• Graphic Design: To advertise the institution, I designed templates, booklets, animated video adverts, invitations, as well as graphics and various email campaigns. Show less

Contours Design Studio CDS
Feb 2020 - Dec 2020Sales Assistant• Sales: Coordinating with clients and suppliers, I provided quotes and customer support via email and phone inquiries.• Management: I managed our artificial planting Showroom and handled client walk-ins.• Accounting: As part of my job, I supported the company's Pastel system, which included processing Purchase Orders, Sales Orders, and Invoices (both Suppliers and Customers).• Inventory Management: It was my responsibility to manage the warehouse and showroom supply inventory.• Administration: In general, office administration and management include filing, printing brochures (Adobe Illustrator), drafting client presentation documents (CAD), compiling samples, completing import/export forms, and procuring stock. I also manage site permissions and access for staff.• Basic Project Management: Among my responsibilities were preparing site papers, handling project scheduling, and communicating with subcontractors and installation team. • Front End Web Development: At the beginning of the pandemic, the company was forced to shut down due to a hard lockdown. Because we also experienced cash flow problems, I designed an online store using Shopify and dropped shipped with our suppliers. Through this effort, we were able to improve cash flow and avoid job cuts. • Setting up events and expos: The 2020 Tennis Tour and Studio design for the Goodluck artists YouTube series are two of my most notable projects.• Implementation: I worked with a team to design and implement the beautiful Artificial Plant items, as well as create unique artificial planting decor elements.•Reporting: Collected data and statistics for monthly reports on Excel and documented gaps with corrective action plans to ensure targets were met. Show less

Kirstenhof Car Hire
Mar 2021 - Jun 2021Marketing ManagerKirstenhof Car Hire• Digital Marketing: Assisted the company in automating its online presence through organic search, sponsored search, social media marketing, email marketing, and a variety of other services, which increased car rentals.• Advertising: I created animated video and picture advertisements for the company that could be used both online and in print. I have a great eye for design and can quickly create promotional content.• Social Media Management: As part of the rebranding, I used Adobe Photoshop, InDesign, and CorelDraw software to increase ROI and consumer engagement on future advertising campaigns.• Web Systems Development: In WordPress, I designed an appointment system that tracks clients, payments, fines, and scheduled maintenance. To maximize sales and increase return on promotions.• Email Marketing: My project consisted of developing email marketing campaigns to advertise vehicle rentals while automating the management of debtors, quotations, and invoicing procedures using data from the website system I created. Show less

University of Cambridge
Mar 2021 - Jul 2021Graphic Designer• Logo Design: I designed the Logo using Adobe Photoshop, Illustrator, and InDesign for an international research project at Cambridge University that aims to connect water and global citizenship through education for sustainable development.

The AutoDoc
May 2021 - May 2021Freelance Web Designer• Web Design: For the autobody repair and diagnostics business, I built up an internet store, prepared copywriting, and looked for vendors to provide emergency equipment and car accessories.• Logo Design: Using Adobe Illustrator and InDesign, I updated the client's corporate logo with a stark revamp style.

Thinklocal
Aug 2021 - Jun 2022Senior Graphic Designer· SMO brand strategy management· Corporate identity design across all platforms· Advertorial and editorial design for print and digital· Desktop publishing· Visual communication design· Website consultancy· Website development· Back-end coding: HTML5 / CSS3 development· Graphic Designer & Web ConsultantOrganic visual content creation and management· Developing brand strategy, management, design and implementation· Corporate identity design· Art direction of the design of digital and print content· Digital communication design for blogs, email, web and social media· Design, management and implementation of company signage· Developing artwork for promotional flyers, letters, banners and posters· Retouching and digital manipulation of studio photography· Writing, editing and proofing all copy for media content· Implementation of digital content for social media strategy· Video graphics and photographic assistance in content for digital and print platforms Show less

Clicklocal.co.za
Dec 2021 - nowDirectorThrough receptive design and content creation, Click Local’s Digital Services Suite enables businesses large & small, to supercharge their brand messaging directly to where it is most valuable – at the key demographic consumer level.· Collaborating and brainstorming with the creative team to define design briefs and requirements.· Researching concepts, designs, reference material, and similar work.· Rendering and presenting design mockups for revision and feedback.· Implementing feedback revision and creating final designs for printing.· Reviewing and proofreading designs to ensure that copy, layout, and dimensions are print-ready.· Overseeing the printing process to ensure colour quality and consistency.· Managing the timelines and workflow of print design projects.· Communicating updates, feedback, and issues with the clients, managers, and the creative team.· Maintaining the brand's consistency across all designs and printed materials.· Keeping up to date with the latest design trends, techniques, and printing standards. Show less
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Webmeta (Pty) Ltd
Jun 2022 - Apr 2024Search Engine Optimization ExecutiveWebMeta aims to connect with businesses all around the globe, helping raise awareness and participation in the online space. Endorsing organic growth over advertising and ensuring that companies utilize all the digital resources available to help you grow.

Joseph Business School Africa
Jun 2022 - nowMultimedia Specialist
Mediatrade
Jun 2023 - nowGraphic Design Specialist· Design visually stunning graphics for digital and print materials, including social media posts, marketing collateral, presentations, packaging, labeling, mockups and more.· Develop and maintain consistent brand guidelines to ensure a cohesive visual identity across all channels.· Collaborate with cross-functional teams to understand project requirements and translate them into captivating visual and product solutions.· Stay updated on design trends, techniques, and best practices to continually enhance the quality and impact of our graphics.· Manage multiple projects and systems simultaneously while adhering to tight deadlines and delivering high-quality work. Show less
Licenses & Certifications
- View certificate

Build a free website with WordPress
Coursera Course CertificatesApr 2024 - View certificate

Business Analysis & Process Management
CourseraApr 2024 - View certificate

Create a Lead Generation Messenger Chatbot using Chatfuel
CourseraApr 2024 - View certificate

The fundementals of Digital Marketing
Google Digital GarageJun 2021 
National Senior Certificate
UmalusiSADec 2013- View certificate

Content Marketing
HubSpot AcademyMay 2024 - View certificate

Digital Marketing
HubSpot AcademyMay 2024
Honors & Awards
- Awarded to Dewald VisserLetter of Promotion Educor Aug 2017 Letter of Promotion issued to Dewald Visser during his employment at Educor under the London College of International Business studies brand.
Languages
- enEnglish
- afAfrikaans
- zuZulu
- geGerman
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