Deep Enrich
Maria Sanchez
Jr Marketing Analyst
2000 followers
São Paulo, São Paulo, Brazil
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About me
Coordenadora de CX e Atendimento no KMV | Certificação em Experiência do Consumidor
Education
Imersão Prime
2020 - 2020Cliente Feliz da Lucro - a era do Customer Centric Consumer Experience
Escola Conquer
2020 - 2020Design Thinking Inovação
Universidade Metodista de São Paulo
2001 - 2004RELAÇOES PUBLICAS Public Relations, Advertising, and Applied Communication
University of Pennsylvania
2015 - 2015Customer Analytics
Fundação Armando Alvares Penteado
2018 - 2018E-COMMERCE MIDIA DIGITALAbordagem de todas as ferramentas necessárias para obter sucesso com um e-commerce, entendendo como planejar, estruturar e administrar de forma sustentável, além de conhecer de forma aprofundada conceitos e técnicas para explorar as mídias sociais.
ESPM Escola Superior de Propaganda e Marketing
2015 - 2015Consumer Insights e Antropologia do ConsumoEscola Conquer
2020 - 2020Inteligência Emocional
Udemy Alumni
2020 - 2020Curso de Especialização UX | Design Thinking: Experiência do Usuário nos Negócios
Experience
Copernicus Marketing Consulting
Jan 2006 - Jan 2007Jr Marketing Analyst
Copernicus Marketing Consulting and Research
Jan 2007 - Jan 2015-
Marketing Consultant
Jun 2009 - Jan 2015Pleno Marketing Analyst
Jan 2007 - Jan 2009
Even
Jan 2013 - Jan 2015Coordenadora Experiencia do Cliente
Atento
Jul 2019 - Jan 2021Consultora Experiência do Cliente
KMV
Jan 2021 - nowCoordenadora de CX e Atendimento
Licenses & Certifications
- View certificate
CUSTOMER EXPERIENCE: GESTÃO DA EXPERIÊNCIA DO CLIENTE NA PRÁTICA
InsperMay 2025
Certificação Internacional em Experiência do Consumidor
WCES | World Customer Economic ScienceFeb 2022
Design Thinking
Escola ConquerSept 2020
Languages
- poPortuguês
- inInglês
- esEspanhol
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