Matthew Williams

Experience

• 

  Moat Homes Limited

  Sept 2011 - Nov 2015

  Main purpose of this role is to support the delivery of Moat’s Energy and Sustainability strategy with the specific aim of ensuring that principles and practices become embedded across the organisation and are a key aspect of service delivery to our customers.Key tasks:• Manage a rolling audit of energy efficiency opportunities to establish a programme of projects and evaluate which should be prioritised year on year.• Regularly carry out a desktop exercise which validates the SAP/EPC data within asset management database, identifying and rectifying areas of missing data, cloning, data input, testing the energy module, looking at the key components that drive improvements of energy performance data• Monitor changes relating to the SAP ratings in line with all planned and major works.• To source funding, specific for Housing Associations.• Manage specific projects relating to fuel poverty and sustainability.• Review specifications and methods to ensure opportunities for improvements are incorporated into service delivery to our customers.• Keep up to date with legislation changes and funding streams, including EU energy performance directives and best practice, and communicate this as appropriate throughout the organisation.• Provide advice and information to Moat’s Neighbourhood Services, Supported Housing and Asset Management staff on energy efficiency and where applicable carry out training.• Produce regular reports on performance and publish to interested stakeholders. Show less A big proportion of my time is spend out of the office, meaning time management is of huge importance, being able to convey the correct information when onsite, and deliver the best possible service to our customers. There are many aspects to this role including; • Auditing all Partnering Contractors, carrying out health and safety checks and generally ensuring all contracts within my given region completed on time and to budget.• Attending monthly operational meetings to update both my Project Manager and the given contractor’s overseeing Contracts Manager, on how the works are progressing and to highlight and discuss any on site work issues requiring further discussion.• Carrying out stock condition surveys and validating all data inputted onto the asset management system.• Carrying out fire risk assessments, on low and medium risk building. Ensuring we kept up to date with the latest legislation and guidance, making sure residents were kept up to date and any identified remedial action was carried out by our approved contractors within appropriate time scales.• Dealing directly with customers to resolve complaints involving our contractors or substandard works.• Provide monthly updates at departmental team meetings, to keep the whole team up to date on current progress.• Liaising with our Development Team to offer advice on newly built units, ensuring that they will be easily serviceable and compliant with current regulations including the RRO (Regulatory Reform Order 2005)• Working closely with the Asset Team and Neighbourhood Officers to ensure that everyone is well informed prior to works commencing, creating transparency and alleviating any concerns that staff or residents may have.In addition to these responsibilities, I led the recruitment for the apprenticeship scheme. Once successful candidates were in place, I had to mentor and line manage 3 individuals to ensure placements within they were appropriately supported in each role. Show less As a Project Officer Assistant my main duties included; • Assist the project manager with the administration for projects including; Major works, Planned works (kitchen/bathroom, Windows & door replacements) Cyclical decorations, fire safety (in accordance with Regulatory reform order 2005)• Project lead for the electrical installations contract, ensuring that on a monthly basis we are surpassing our completion target, within budget. Holding monthly operational meetings and updating the Project Manager on progress with the contract. • Regularly issuing full list of completed works to our Clerk of Works for them to carry out validation checks and ensure all information is fed backed and logged under each contract summary.• Validating the quality of stock condition surveys and providing the Project Manager with reports on our current progress.• Attending all operational meetings and with the Project Manager.• Run monthly reports to verify all programmes of completed works have been updated within the asset management system, to ensure accuracy of the 5,10 and 30 year corporate business plan. • To deputise for the Project Manager when on leave, carrying out monthly operational meetings, issuing progress reports, attending monthly departmental managers meetings and completing all process for payments by month end.• Provide support and cover for the Facilities manager, including maintenance and day to day operations at head office and all regional offices. Carrying out audits on service and maintenance, spot check health and safety and out of hours support.Aside from my main duties I was regularly relied upon to give updates/progress reports in meetings across the business. Show less I began my career at Moat in September 2011, as a roaming housing apprentice. For me this offered a fantastic opportunity to move around the business. This enable me to not only understand the importance of affordable housing but the diverse needs of our customers. Within my time as an apprentice I worked alongside various different teams;Letting department and local councilCustomer Engagement TeamIncome Recovery TeamSpecific FTA Project (Former Tenant Arrears)Property ServicesEach and every placement offered something different from understanding different managing styles to the broad range of roles within housing.From my experiences as an apprentice and what apprenticeships offer I have become within Moat a real advocate for the scheme, an promoting it via many different streams;School VisitsWork experienceOpen daysCase studies for local mediaSocial Media (Twitter, facebook)You tube video blog Show less

  • Energy & Sustainability Co-ordinator

    Jul 2015 - Nov 2015

  • Trainee Clerk of Works

    Jun 2013 - Aug 2015

  • Project Officer Assistant

    Oct 2012 - May 2013

  • Housing Apprentice

    Sept 2011 - Oct 2012
• 

  Australia

  Feb 2016 - Jun 2016

  Working Holiday

  Currently on an Australian 417 working holiday visa, seeking exciting opportunities to build on my existing experience and add value to the organisation.

• 

  Roads and Maritime Services

  Jul 2016 - Oct 2016

  Project Officer

  I was responsible for delivering Roads and Maritime Services residue land project, feeding directly into the commercial sales pipeline. Achievements• Accelerated Roads and Maritime Services sales pipeline to build on the $200 required to re-invest in road upgrade projects. • Analyzed all residue land for sale to ensure it had the correct planning and had been gazetted to be sold via public auction. • Screened all residue land in the sales process to identify and resolve issued before the subdivision of any land occurred. • Reduced lengthy delays in sales process, resulting in huge costs savings to government and increased sales figures. Show less

• 

  NSW Land and Housing Corporation

  Oct 2016 - Dec 2021

  Directed a large team to execute the Australian government 20-year strategic housing vision, driving business change in partnering with community housing providers and ensuring the long-term sustainability of the sector. I have delivered several high level programs and projects across government. Achievements:• Delivered a multi-million dollar stimulus program, partnering with over 40 housing associations to deliver essential capital upgrades to government owned assets.• Streamlined the NSW Governments leasing framework, transitioning all Housing Providers from three year leases to 20 year leases.• Forged an interstate working group to discuss best practice in the housing sector.• Led high level briefings to influence key stakeholders.• Led all government stakeholder management with Community Housing Providers. Show less Directed a large team overseeing all day to day interaction with key Housing stakeholders, including the implementation of three key partnering policies under the Australian (NSW) Government Direct Dealing Framework. Achievements:• Oversaw the long term leasing strategy, empowering the NSW Government to streamline all internal lease functions, creating a key leveraging supply for Housing Providers to secure low cost finance.• Accelerated LAHCs key business objective to strengthen the Housing sector and ensure they continue to remain self-sufficient without government intervention. • Shaped a high performing team, delivering key stakeholder management across all divisions of LAHC. Show less Manage and delivered a range of projects across the department, to support and improve service delivery, whilst continuing to support key stakeholders across various complex projects. Achievements:• Supporting the delivery of LAHCs major projects including the transfer of government assets to the non-government sector which aims to achieve LAHC’s goal of building the capacity of Community Housing Providers (CHP’s) sector.• Coordinated all stakeholder consultation and project implementation including contributing to and monitoring project plans and resourcing strategies.• Provide timely advice and communication to both internal and external stakeholders.• Prepare a range of project related documents, including status updates, reports, presentations, discussion papers. Show less

  • Principal Project Manager

    Jun 2019 - Dec 2021

  • A/Director Community Housing Partnerships

    Aug 2020 - Nov 2020

  • A/Director Housing Programs

    Jan 2020 - Jan 2020

  • Senior Project Officer

    Oct 2016 - May 2019
• 

  Kent County Council

  May 2022 - now

  Working alongside senior management leading the Environment and Circular Economy divisional approach to continuous improvement, project delivery, quality assurance, the management of data and the shared approach to risk. Using a programme management framework to ensure a coordinated and effective qualitative approach to data and ensure that processes are in place to capture and deliver the business support needs of the division. To oversee the delivery of Kent County Councils environmental improvement programme, ensuring all Council services contribute to and deliver Kent Environment Strategy priorities.Embed environmental management across the Council ensuring continued compliance to ISO 14001.Lead on the estates greenhouse gas reduction programme and corporate reporting, working across Council to engage effectively to deliver an energy and water investment programme.

  • Program and Business Services Manager

    Jun 2023 - now

  • Sustainable Estates Programme Manager

    May 2022 - Jun 2023