Tayla L. Stavos

Experience

• 

  The Pearl Hotel, 63 Main Street, Rosemary Beach, Florida 32461

  Jan 2015 - Jan 2016

  Front Office Manager

  Focus on all phases of on-site operation including the general administration and housekeeping and maintenance of property including common areas.Tasked with hiring, training, & evaluating, the property staff. Maintain timely and courteous communications with Guests and representatives of companies in regards to running a full concierge.Versed in Forbes lodging standards, maintaining 4 diamonds at all times.Train and comply with in-room Ipad Intellity System for all requests.Responsible for all contracts, invoicing, and personnel onboarding of front office, housekeeping and maintenance departments. Show less

• 

  WNY Property Holdings

  Feb 2016 - Oct 2018

  Area Community Manager

  Hired as Property Manager for 200-unit community in Panama City, FL in November of 2015; Promoted to Area Community manager in December 2016 responsible for a portfolio of 8 communities and 1584 units and 26 employees. Of these units¼ being tax credit and / or bond backed. Managed section 8 inspections/payment distributionsTrained and assisted training program for new Rent Manager Software from QuickBooks invoicing system.Implement successful and efficient apartment turn schedule and tracker.With assistance of community staff, effectively hit revenue goals over entirety of employment.Responsible for rent collections, evictions and bank deposits including cash payments.Analyze monthly profit and loss statements and implement revenue strategies.Manage all vendor relationships and contracts. Show less

• 

  Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando

  Nov 2018 - Oct 2020

  Guest Services Manager

  Manage 165 acre, 1682 unit property Guest Services teamFacilitate call reports to ensure proper call handling and guest satisfactionDispatch all departments to any area of need on propertyManage and resolve any reservation detail concerns or issuesResponsible for responding to all GXP cases and GSS Surveys

• 

  Tailwind Group, Inc.

  Oct 2020 - Jun 2022

  Resident services manager
• 

  Hotel Duval, Autograph Collection

  Jun 2022 - Jul 2023

  Sales Manager
• 

  MCR Hotels

  Jul 2023 - now

  Director of Sales Marketing