Lucas B.

Experience

• 

  Super Purposes™

  Aug 2020 - Nov 2020

  • Led dynamic team meetings, guiding 10-15 individuals to boost brand visibility and impact.• Contributed to the SEO Optimization Team, identifying keywords, analyzing data, and optimizing backlinks for enhanced online presence.• Designed engaging weekly training sessions for interns and managed projects efficiently to meet deadlines, fostering a collaborative and productive work environment.

  • Lead Marketing Specialist

    Aug 2020 - Nov 2020

  • Marketing Specialist

    Aug 2020 - Sept 2020
• 

  Travelers

  Jun 2021 - Aug 2021

  Operations LDP - BCO Market Insights & Strategy

  • Analyzed & contributed to comprehensive competitive assessments to develop insights and inform Travelers' strategies.• Drove meaningful impact for the insights practice through extensive qualitative and quantitative research and analysis.• Participated in discussions with innovation practices and experienced a pitch from an emerging Insurtech.

• 

  Travelers

  Feb 2022 - now

  • Established as Hartford’s first Underwriting Manager, onboarded 25+ staff and managers to ensure smooth integration.• Expanded team from 6 to 14 direct reports by driving performance improvements and fostering a high-performing work culture.• Oversaw the acceptance, declination, and rating of high-value risks up to $5M, certifying quality aligned with Travelers’ profitability standards.• Attained Underwriting Manager Authority through comprehensive risk reviews, demonstrating leadership and commitment to profitability.• Led data analysis on average handle time, with a detailed focus on the Northeast region, to identify the root causes of outliers. Show less • Owned procedures for maintaining and updating Monthly Operations Reviews (KPIs) in alignment with senior leadership.• Analyzed data to assist the Special Investigation Unit (SIU) in identifying potential subcontractor fraud, resulting in a potential additional premium of $4.4 million.• Conducted Premium Audit market exception analysis, providing in-depth visualizations for the Senior Leadership Team (SLT).• Led SharePoint migrations to a new site, tracking progress and reporting status to business leaders.• Collaborated with an acquired Insurtech to integrate its software into internal operations, aligning it with business needs. Show less

  • Operations LDP - Small Commercial Execution - Project Manager

    Sept 2024 - now

  • Operations LDP - Personal Insurance Underwriting Operations Manager

    Mar 2023 - Sept 2024

  • OLDP - Business Insurance Operational Effectiveness Consultant / Strategic Enablement & Performance

    Feb 2022 - Mar 2023