Saran Sakthivel

Experience

• 

  Hewlett Packard Enterprise

  May 2004 - Aug 2005

  Associate-Technical Support

  Key Result Areas:• Troubleshooting various problems in HP Notebook PCs, Printers.• Handled Home, Home-Office networking, ICS technical escalations.• Managed documentation of potentially new or undocumented technical glitches and following it up with solutions.• Mentored new employees.

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  Top Gun Network Technologies Pvt Ltd

  Jan 2006 - Apr 2009

  Network Engineer

  Key Result Areas:• Handle training of Cisco Technologies

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  دبي الرقمية

  Apr 2009 - Oct 2013

  Senior Network Administrator

  Part of DSG (formerly Dubai eGovernment) connecting 50+ Dubai Government entities in a private secure network and provide various shared services including ERP, Payment, Email, Internet Hosting & Browsing etc. as Network Administrator since 2009 and as Senior Network Administrator since 2011.Key Result Areas:• Develop design principles, internal standards, configuration templates and processes based on industry best practices for all network devices• Responsible for maintaining the network configuration, network security and network device patch levels compliant with the PCI-DSS and ISO standards• Analyze network traffic reports and provide guidance to enhance network performance• Provide expert guidance for L1/L2 Network Support staff for the 50+ Government departments in DubaiHighlights:• Design and implement network infrastructure with high availability and DR capabilities for Oracle E-Business Suite, e-payment and mobile payment service, email, etc.• Design and implement network infrastructure as per ISO/IEC 27001:2005 and PCI DSS standards• Design and implement infrastructure network for MyID – a Government wide SSO in conjunction with Emirates ID (a Unique ID for all residents of UAE) Show less

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  3SC World (for National Bank of Kuwait)

  Jul 2014 - Jan 2015

  Network Security Manager

  NBK is one of the leading Banks in Kuwait. It also boasts the largest overseas branch network spanning many of the world’s financial and business centers.Key Result Areas:• Spearheaded a team of highly skilled Security Engineers responsible for the day-to-day operations of network security devices• Worked towards the achievement of the strategic and operational objectives of the group located across multiple locations in a 7x24x365 environment• Enhance the team member productivity through trainings, metrics reporting and ticket review.Highlights:• Pivotal in establishing operating policies resulting in 20% savings in effort. Show less

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  HCLTech

  Jul 2015 - now

  Part of Blue Yonder (previously JDA Software Ltd) since 2015 and moved to HCL Technologies as part of Blue Yonder to HCL Infrastructure Operations transition. Key Result Areas:• Developed design principles, internal standards, configuration templates and processes based on industry best practices for hosting SAAS applications on private and public cloud• End to end network automation for deploying SAAS applications in private and public cloud• Developed centralized security architecture to deploy SAAS applications on private and public clouds to fix known and emerging vulnerabilities in quick time• Navigated the use of controls, tools and best practices for the network security devices to identify anomalous events and security infractions that may exploit system vulnerabilities• Registered savings through innovative approaches such as adopting green technologies, increasing efficiency of WAN bandwidth utilization, devising cost effective SLA’s based on business criticality, diversifying the OEM, maximizing the useful life-cycle of each asset and improving the employee engagement• Gather business requirements and objectives from stakeholders to produce a blueprint and advocate for necessary investments to support the deploymentHighlights:• URL consolidation using F5 iRules resulted in 1.5 million-dollar SAAS savings every year• End to End network automation resulted in reduction of 2 FTE worth of manual effort, 50% reduction in ticket volume, 20% reduction in critical incidents. Show less

  • Senior Consultant

    Aug 2020 - now

  • Senior Systems Architect

    Jun 2017 - Aug 2020

  • Systems Architect

    Jul 2015 - Jun 2017