Michael Cantrell

Experience

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  Construction Management Services Group

  May 2004 - Dec 2005

  Systems Administrator

  I maintained all of the computer systems including a central file server. I also handled digitizing construction plans for bidding purposes.

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  Georgia Institute of Technology

  Jan 2007 - Dec 2008

  Integrator

  I worked on a variety of hardware and software projects. The largest project was an access control system for equipment and doors throughout the building. I also maintained all of the computer systems, including the website and any internally developed software.

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  SiteCare

  Aug 2008 - Nov 2009

  Server Administrator/Developer

  I acted as the Server Administrator and Lead Developer for all clients.

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  Emory University Hospital

  May 2009 - Jul 2009

  Development Manager

  Senior Design Capstone project developing a surgery tracking system for the Neurosurgery Department.System to merge 6 hospitals and replace a flat-file Access database with a Flex web application using a MySQL relational database.

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  What's Up Interactive

  Sept 2009 - Jun 2012

  Developer (Web & Mobile), Cloud Engineer

  Lead Developer for various client projects: AT&T, Georgia Lottery, AmericasMart, CocaColaI managed the Cloud Hosting in our private cloud with automatic failover to Amazon AWS EC2.

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  Oracle

  Jun 2012 - Jan 2018

  As a Senior Product Manager, I continued to manage the social analytics platform and moved into additional work in social content marketing, social community management, and architecture initiatives.Projects:* Social Analytics** Managed implementation of new data sources, including networks and 3rd party data providers* Proposed Redesign of Social Publishing and Content Marketing** Research of market needs** Wireframe explorations* Redesign of Social Community Management** Research to implementation of a redesign of the Oracle Social Engage product* Data Auditing** Managed the development of an auditing tool to track customer usage of the products Show less

  • Principal Product Manager

    Mar 2017 - Jan 2018

  • Senior Product Manager

    May 2014 - Mar 2017

  • Product Manager

    Jan 2013 - May 2014

  • Software Engineer

    Jun 2012 - Jan 2013
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  Bulletin

  Feb 2013 - Apr 2015

  Founder

  Bulletin was a project I worked on in my free time to bring a great subscription RSS service to people. The goal was to replace Google Reader, and then Google announced it was shutting down Google Reader. Bulletin was a great way to put my skills to the test from development to hosting to product design.

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  CallRail

  Jan 2018 - Feb 2022

  In my full time at CallRail I worked on initiatives that lead to the following results:* Growing the PM team from 5 to 20* Growing revenue by 3x in 4 years* Implementing data gathering and data driven decision making* Implementing quarterly and long-term planning exercises with a 90%+ goal achievement rateIn my time as a Director* Managed 5 PMs, ranging from Associate to Senior* Managed product lines representing 97% of overall revenue* Focused on growth projects to improve self-service conversion rates* Facilitated planning for long-term architectural changes Show less Managed the transition from a single product to multiple products and the pricing and packaging associated with the transition. Included in the changes were large investments in buying process to better support self-service customers with plan changes and account management.Provided mentorship and product leadership for the whole product management team. Led the development and refinement of internal processes around strategic planning, quarterly planning, bug management, and product design reviews.Led product efforts for pricing, packaging, analytics, call tracking, our Machine Learning feature CallScore, and our integration with AssemblyAI for speech-to-text and other AI tools. Show less

  • Director of Product

    Apr 2021 - Feb 2022

  • Principal Product Manager

    Sept 2019 - Apr 2021

  • Senior Product Manager

    Jan 2018 - Sept 2019
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  DepoDirect

  May 2022 - now

  Head of Product

  * Took the team and product from 0 to 1* Managed Roadmaps, Strategy, Competitive Analysis, and more* Began leading the company towards SOC2 complianceDepoDirect Product* Built the MVP in 5 months to launch the new DepoDirect platform integrated with Zoom* Brought the engineering team in house through strategic hires* Ran competitive analysis, sales demos, marketing initiatives, and more to drive product success* Worked with operations to ensure smooth delivery of deposition services through the platform* Found Product-Market fitDepoScribe.ai Product* Conceived, designed, and implemented the MVP plan* Brought the product to market on time* Launched the first SaaS product for DepoDirect* Lead marketing, sales, customer support, and customer success functions* Implemented AI solutions for speech-to-text and legal formattingCoCounsel.ai Product* Conceived, designed, and implemented the MVP plan* Running a closed beta with existing DepoDirect customers and new customers* Launching as a SaaS product focused on recurring revenue* Implemented solutions for a Zoom bot, AI live speech-to-text, and AI legal formatting* Prototyped RAG-based search across legal transcripts Show less