Irene Loo

Experience

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  Hitachi eBworx

  Jul 2007 - Nov 2008

  Associate Business Analyst

  * Assisting Principal/ Senior Business Consultant to define user requirements.* Delivering task assigned on schedule and meeting the user expected quality.* Experienced in functional and application testing for banking solutions* Liaising with developers in system development and supporting users in UAT.* Documentation preparation for local bank projects e.g. User Guide, Functional Specification Document, Gap Identification Document, System test scripts and etc.* Enable to performance Business Process Study. Show less

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  B2BE

  Dec 2008 - Jun 2010

  B2B Consultant

  * System Analysis / Project CoordinatingPoint of contact between internal and external personnel, ensuring all phases of a project can be successfully executed in accordance to the agreed time line and expectation of the customer.Coordinating the electronic translation of different formatted documents such as EDIFACT, X12, Pronto, XML, Fixed Length and etc.Understand various EDI document structure and conducting B2B mapping integration.Responsible for system design and further liaising with the R&D team for in-depth information. Overseeing entire SDLC for both system and EDI Integration.* Product and Customer SupportProviding ongoing support for customers on unexpected issues. Analyze the customer’s current problems faced and provide solutions/services available.* Business Process Re-engineering / Change Request ManagementConduct studies on customer’s add-on business process and advise solutions/services available to enhance their business, improving in cost, speed and service. Show less

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  Integro Technologies, Singapore

  Jul 2010 - Nov 2014

  Senior Business Analyst

  Presently drive projects, bridge communication, mitigate risk & roadblocks, and balance product, business and strategy priorities across internal and external stakeholders.Design and Functionality | User Experience | Business and Technical Requirement * Business requirement analysis and oversee system solutions in Retail and Corporate Loan Origination System.* Business Process Re-engineering / Change Management – performing Gap and Impact Analysis when changes, including solution designing, pertaining to change management protocol & ‘Best Practice’ solutions.* Requirement clarification and transforming business process into specification for system development * Supporting system project development and liaising with stakeholders (IT & Technical) throughout the SDLC * Producing Functional Requirement documents, Impact Analysis documents. Test plan and test scripts creation (SIT & UAT) and executing Functional and Application testing (proficient in Jira, iTracker issue tracking tools). Show less

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  IT Vision Pty Ltd

  Nov 2014 - Nov 2016

  Solution Specialist

  Solution Implementation* Proficient in enhancement and solution implementation on ERP solutions against Local Government operation process such as Central Records, Building Applications, Town Planning applications, Health Premises, Infringement process and etc.*Having a proven track record of successfully finding the root causes of problems, resolving them or forwarding suggestions for improvements.

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  Experian

  Aug 2018 - Aug 2022

  Solution Analyst

  Business expertise: - Decision Analytics and Strategies- Credit Rating, Credit Scoring- Credit portfolio analysis- Automated Decisioning- Retail Lending & SME Lending- Early Collection and Late Collection strategiesProduct Expertise:- PowerCurve Strategy Management- PowerCurve Collections- PowerCurve OriginationsTechnical skills- Microsoft SQL- Postman Data Driven and automation- Scripting- Linux, Windows

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  Danske Bank

  Aug 2022 - now

  Senior Business Analyst

  FCC Data & Analytics - 2LODData Management framework Data Governance for FC Data- Critial Data Element management- Data Lineage- Data Quality Framework - Data Quality measurement and implementation- Data Quality monitoring- Data ProfilingData Management Solution Expertise:- Collibra- IBM InfoSphere - Information Governance Catalog (IGC)- Tableau - FCC Report development & data analysis- PowerApp developmentFinancial Crime Product Expertise: - AML Notification System Show less