Joshua Edwards

Joshua Edwards

Support Analyst

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  • Timeline

  • About me

    Technology Engineer at Caldwell County Schools

  • Education

    • Caldwell Community College & Technical Institute

      2009 - 2011
      AS Computer Information Systems
    • Caldwell Community College & Technical Institute

      2001 - 2004
      Certification CIS

      Software Support SpecialistHardware Support Specialist Networking Support

  • Experience

    • Furniture Brands International

      Jul 2001 - Mar 2011
      Support Analyst

      Supported all end users with Level 1 and 2 Technology Support and provided end to end support for the Interactive Intelligence VoIP system.

    • Broyhill Furniture

      May 2002 - Jan 2008
      MIS Operations and Help Desk Technician

      Mainframe Operations and Supported all end users with Level 1 and 2 Technology Support and provided end to end support for the Interactive Intelligence VoIP system.

    • Caldwell County Schools

      Mar 2011 - now
      Technology Engineer

      Technology Support in all facets of the K-12 Educational Environment

  • Licenses & Certifications

    • CompTIA A+

      Comptia
      Aug 2011
    • Dell Desktop/Laptop and Networking Certified

      Dell
      Jun 2011
    • Network+

      CompTIA
      Jul 2014
    • Lenovo Education Series Yoga and Chromebook

      Lenovo
      Sept 2014