Deep Enrich
Joshua Edwards
Support Analyst
147 followers
Hickory-Lenoir-Morganton-Marion Area
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About me
Technology Engineer at Caldwell County Schools
Education
Caldwell Community College & Technical Institute
2009 - 2011AS Computer Information SystemsCaldwell Community College & Technical Institute
2001 - 2004Certification CISSoftware Support SpecialistHardware Support Specialist Networking Support
Experience
Furniture Brands International
Jul 2001 - Mar 2011Support AnalystSupported all end users with Level 1 and 2 Technology Support and provided end to end support for the Interactive Intelligence VoIP system.
Broyhill Furniture
May 2002 - Jan 2008MIS Operations and Help Desk TechnicianMainframe Operations and Supported all end users with Level 1 and 2 Technology Support and provided end to end support for the Interactive Intelligence VoIP system.
Caldwell County Schools
Mar 2011 - nowTechnology EngineerTechnology Support in all facets of the K-12 Educational Environment
Licenses & Certifications
CompTIA A+
ComptiaAug 2011Dell Desktop/Laptop and Networking Certified
DellJun 2011
Network+
CompTIAJul 2014
Lenovo Education Series Yoga and Chromebook
LenovoSept 2014
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