Ashween Manimaran

Experience

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  Cystic Fibrosis Foundation

  Sept 2016 - Dec 2017

  Business Analyst

  • Monitored and recorded various donations and funding into Excel databases Organized information of people attending CFR’s fundraiser into categories of donations, party size, preference, and guest speakers.• Assisted in providing the necessary arrangements for fundraisers by compiling guest lists, seating arrangements, and basic catering.• Assisted in providing the necessary arrangements for fundraisers by compiling guest lists, seating arrangements and basic catering.

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  Robby Technologies

  Jan 2018 - Jan 2019

  Robot Handler/Data Analyst

  • Supervised the handling of the delivery robot through various stages of delivery • Wrote SQL scripts that polled the database and removed incorrect orders and missing items which increased robot delivery efficiency• Organized and compiled orders via Instacart to ensure accuracy of customer orders• Ensured the integrity of Robbie’s data , developed high level reports , manages permissions and overall improves efficiency by 15%.• Tracked weekly robot delivery data to chart whether the department hit the goals.• Produced reports and presentations. Show less

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  Project Works

  Mar 2020 - Jul 2020

  PROJECTS

  AWS S3 Data Analysis | July 2020 - June 2020 Queried relevant data and information using SQL from public S3 bucket to be analyzed later.Created a Spark Cluster to utilize PySpark and MLib for simple linear regressions and classificationDataset Mining on YouTube Analytics | May 2020 - Mar 2020Identified project scope which was to determine yearly top trending videos by measuring user interactionsImplemented pre-processing techniques to organize and clean unstructured data for easier visualization and normalization of dataProvided relevant summary statistics and descriptive statistics to identify outliers, correlations, and types of measuresUtilized EDA to uncover patterns and insights between views, comments, and likes through various visualization methods Show less

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  SURIYA SYSTEMS INC

  Jul 2020 - Mar 2024

  IT Networking/Support Engineer

  o Diagnosed and resolved hardware and software issues for a diverse range of users, consistently achieving a 95%+ customer satisfaction rating.o Managed a high-volume IT help desk, responding to an average of [X] tickets daily and ensuring swift issue resolution to minimize downtime.o Conducted user training sessions to enhance technology proficiency and created comprehensive documentation for common troubleshooting procedures, reducing repetitive support requests by 30%.o Demonstrated exceptional remote support skills, resolving technical issues for off-site users and maintaining a quick response time, even across different time zones.o Proficiently configured and maintained network infrastructure, including routers, switches, and firewalls, resulting in improved network performance and security.o Successfully planned and executed seamless software deployment and upgrade projects, minimizing disruption and ensuring compatibility with existing systems.o Collaborated cross-functionally with development and infrastructure teams to identify root causes of recurring issues and implement permanent solutions.o Established and nurtured relationships with technology vendors, negotiating favorable terms and ensuring timely procurement of hardware and software assets.o Maintained a vigilant approach to cybersecurity, implementing best practices to safeguard user data and systems against potential threats.o Actively pursued professional development through certifications and workshops, staying up-to-date with emerging technologies and trends to provide cutting-edge support.o Implemented proactive monitoring systems, detecting and addressing potential IT infrastructure issues before they impacted operations.o Performed hardware repairs and upgrades, extending the lifespan of critical equipment and reducing the need for frequent replacements. Show less

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  ATUM

  Mar 2024 - now

  IT Network Engineer

  Developed and implemented desktop support solutions, recommending process improvements. Provided end-user support in a Windows environment, addressing daily desktop computing issues. Evaluated new desktop software technologies and management tools, recommending deployment solutions. Designed, built, and deployed OS images, applications, and desktop modifications using packages and scripts. Created, tested, deployed, and maintained packages, batch files, and scripts for desktops. Managed backup and restoration of critical computer hard drives. Assessed workstation upgrade needs and developed deployment strategies. Configured and installed desktops and laptops for new hires. Installed and supported enterprise-wide applications such as Windows, MS Office, and Chrome. Replaced defective or obsolete hardware. Maintained inventory of PCs, printers, software, and LAN equipment. Developed and maintained IT processes and procedures. Set up conference room computers with multimedia equipment. Ensured task and project ownership, following through on obligations and promises. Show less