Cherry Auxtero

Experience

• 

  Hilton Amsterdam

  Apr 2006 - Jun 2011

  • The Groups Coordinator is responsible for accepting and processing group bookings of all kinds and therefore jointly responsible for maximum business revenue turnover through applied sales promotion techniques. Maintain professional communication with all customers and booking resources involved in the conference and events business. Represents the company with customers in drawing up offers / contracts under an obligation to fulfil the duty of representation to the best of his/her ability. The Reservations Agent handles incoming and outgoing Room Reservations (through telephone, emails and fax) with the company’s brand service standards. Insure that all daily clerical duties (filing, faxing and photocopying) both incoming and outgoing will be action and reply urgently as possible. Must maintain an excellent customer service at anytime to gain the customer’s loyalty to the company.

  • Cluster Groups Coordinator

    Apr 2008 - Jun 2011

  • Cluster Reservations Agent

    Apr 2006 - Apr 2008
• 

  DoubleTree by Hilton Resort & Spa Marjan Island

  May 2016 - Jan 2022

  • Cluster Snr. Reservations Supervisor

    Oct 2018 - Jan 2022

  • Cluster Goups Reservations Agent

    May 2016 - Sept 2018
• 

  Hilton Salalah Resort

  Jan 2022 - now

  Reservations Manager