Anoushka Kumar

Experience

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  KOOVS.COM

  Oct 2020 - Apr 2021

  Creative Studio Assistant

  Led and mentored a team of interns, imparting expertise in e-commerce photo shoots, catalog curation, and brand enhancement, resulting in improved brand recognition and an expanded audience.Guided the team in establishing international partnerships with models and agencies, elevating industry reputation and extending global reach.Oversaw the planning and execution of social media strategies, fostering a cohesive brand identity and enhancing engagement, while also instructing interns on effective promotional material development and customer interaction techniques. Show less

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  Kites Creatives

  May 2021 - Jul 2021

  Art Director

  Led a team of 12 studio experts.Curated and styled fashion-forward e-commerce looks, adhering to brand guidelines and collaborating with creative teams.Managed inventory, sourced clothing and accessories, and ensured meticulous garment preparation for shoots.Oversaw budgets, schedules, and client relationships while staying attuned to market trends for innovative styling approaches.

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  Savannah College of Art and Design

  Apr 2022 - Jun 2022

  Undergraduate Teaching Apprenticeship

  Fostered student's comprehension of mathematical concepts in the fashion merchandising general mathematics course.Collaborated with the professor to effectively teach complex mathematical topics.Monitored student progress, tailoring support to individual learning needs, and enhancing overall course effectiveness.

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  Savannah College of Art and Design

  Nov 2022 - Jun 2023

  Graduate Academic Facilitator

  Provided tutoring and mentorship as an academic facilitator, fostering peer learning.Instructed diverse courses, utilizing interactive teaching methods and innovative technologies.Cultivated a supportive and inclusive classroom atmosphere, aligning with institutional values.

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  M. B. S. Concepts and Designs

  Apr 2023 - Nov 2023

  Executive Operations Coordinator

  Calendar Management & Scheduling: Oversee the artist’s calendar, ensuring efficient appointment scheduling and managing all communications to align with the artist’s commitments and priorities.Exhibition & Studio Coordination: Facilitate the planning and execution of art exhibitions, maintain organized studio operations, and manage financial processes including budgeting, invoicing, and expense tracking.Research & Portfolio Management: Conduct art-related research to support project development, manage the artist’s portfolio to ensure it is up-to-date, and oversee the maintenance and growth of social media presence.Administrative Support: Provide comprehensive administrative support to the artist, ensuring smooth day-to-day operations and contributing to the overall strategic goals of the artist’s business. Show less

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  Alain Fagnidi

  Jul 2023 - Nov 2023

  Client Relationship Coordinator

  Strengthen and manage client relationships for Alain Fagnidi, prioritizing client satisfaction and retention while actively collecting feedback and addressing concerns to enhance the client experience.Partner with the CEO to develop and implement strategic marketing initiatives, focusing on personalized client solutions and targeted campaigns that drive engagement and loyalty.Stay attuned to industry trends, conduct comprehensive market analysis, and monitor competitive activities to refine and optimize marketing strategies for sustained business growth. Show less

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  Abercrombie & Fitch Co.

  Aug 2023 - Mar 2024

  Retail Associate

  Enhance customer satisfaction by effectively managing fulfillment and shipment tasks, collaborating with team members to ensure efficient operations. Provide tailored product recommendations and personalized styling services that resonate with each client's unique story, aligning with Abercrombie & Fitch's brand vision.Take a proactive role in visual merchandising, strategically curating the store's layout to reflect the brand's core values and create an immersive shopping environment. Achieve sales targets through in-depth product knowledge, upselling opportunities, and fostering strong client relationships to drive revenue growth and elevate the overall customer experience. Show less

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  SWAROVSKI

  Nov 2023 - now

  Retail Sales Consultant

  Deliver outstanding customer service by guiding clients through the Swarovski product selection process, ensuring alignment with their individual preferences and needs to maximize conversion rates and increase average transaction value (ATV).Optimize visual merchandising strategies to maintain a compelling store environment, ensuring Swarovski merchandise is organized and displayed in a way that enhances the customer experience and drives key performance indicators (KPIs) such as foot traffic and visual presentation targets (VPT).Continuously update and apply Swarovski product knowledge, including new releases and features, to effectively communicate product value propositions, fulfill customer needs with purpose, and strengthen brand loyalty. Show less

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  Nordstrom

  Jan 2024 - now

  Manager

  Customer Experience Optimization: Manage and elevate the overall customer experience by addressing and resolving customer concerns, enhancing satisfaction, and driving loyalty. Implement fulfillment tasks to ensure timely and accurate delivery of products while also focusing on personalized styling services to meet customer needs.Team Leadership and Development: Lead, train, and mentor sales associates, fostering a results-driven culture. Promote professional development to ensure the team is aligned with key performance indicators (KPIs) and conversion goals, driving overall store performance.Sales Performance and Analytics: Monitor and analyze sales data to assess key performance metrics, including conversion rates, average transaction value (VPT), and customer retention. Set strategic objectives to achieve sales targets and optimize store profitability.Operational Excellence: Oversee daily store operations with a focus on efficiency and compliance. This includes managing inventory, merchandising, and ensuring that all processes align with corporate policies to drive seamless operations and achieve business goals. Show less