Alexis Marroquin

Experience

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  Planit NY LLC

  Mar 2015 - Sept 2015

  Banquet Captain

  Served as a waiter and later as an organizer in special events at various venues in the New YorkMetropolitan Area• Assign Tasks to other Servers, Bartenders and occasionally venue staff on where to cover, ensuring asclose to 100% coverage at any given time and minimal time wait from the kitchen and the party table.• Serve as a liaison between the company and potential clients, securing contracts, events, and betterdeals.• Provide logistical support in transporting the team to the various venues and ensuring all equipmentis accounted for per event Show less

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  STATION HOSPITALITY, LLC

  Dec 2015 - Aug 2016

  Delivery Driver

  • Transport Food in a safe and timely manner across Brooklyn and queens. completed 10 deliveries within5-7 minutes of each other each run.• Created a Training program for incoming Chefs, Delivery Drivers, Servers, and Bartenders using myprevious knowledge as a Banquet Captain the allowed a 50% decrease in training time to 2-4 days neededat most for training.• Created a Database program using Google Drive Sheets and Google storage to facilitate keepinginventory between the restaurant and warehouse, this facilitated logistics and a more accurate inventorycount reducing supply trips by 25% and more organization.• Provided Logistical Support and occasional Trips to restock the restaurant and warehouse, and assistedin keeping balances in green. Show less

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  Uber

  Sept 2016 - Sept 2017

  Taxi Driver

  Operated part-time to support my studies in LaGuardia• 5-star driver with no bad remarks

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  ACTS-Aviation Security Inc

  Aug 2017 - Feb 2018

  Lead Security Coordinator

  Monitored a designated area between LaGuardia Airport and a Kitchen hub in Astoria, NY ensuring nosuspicious activity occurring between key locations• Assessed Key Items within the Kitchen hub in Astoria, NY ensuring no prohibited materials, unidentifiedobjects, or damaged material left the building without proper documentation or being removed• Provided maintenance to company material in the form of repairing devices such as phones, tablets,printers, and computers• Created and enforced daily Schedules for the team with permission of the supervisor on duty ensuring100% coverage and minimal downtime• Produced a database that allowed employees to change the way they Clocked into work in a morelenient way. using a bit of visual basic, SQL, and JavaScript. I was to reduce the amount of requiredpapers by half making the previously written procedures be available and usable on a phone or tabletand visible on a local computer. this cut writing time, checking time, and downtime by 45% overall andlater was expanded to other branches Show less

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  Gate Gourmet

  Feb 2018 - Apr 2022

  Developed, implemented, and managed schedules for over 1000 team members, ensuringexcellencein airline quality, safety, timely competition, and proper delivery resulting in over 300,000successfullychartered flights• Directed daily operations for 150 drivers to their 55 different locations at LaGuardia Airport forprecisecatering procedures• Lead discussions with various representatives of LaGuardia Airport to address all passenger, andairlineinquiries and issues directly and providing Product management based on the individual Airlineneeds and specifications.• Spearheaded The entire operation for both LaGuardia Airport and JFK for a limited time and developedprocesses, schedules and logistical support ensuring that with a 10 members each side no delaysoccurred• Enforced company operations were following Covid-19 protocols and procedures givenby the CDCwhile completing multiple complex projects.• During the pandemic trained over 250 new employees as well as over 1000 returning employeesfrom different positions in the company ranging from Customer Service Representatives and Dispatchersto Supervisors and managers to accommodate the new programs and returning demand to LaGuardiaAirport and JFK Airport respectively Show less Effectively engaged with airline representative at aircraft, ensuring seamless coordination during thecatering process leading to 35,050 flights successful flights with no avoidable delays.• Successfully load and unload galley equipment onto different sized catering vehicles ranging from atrolley cart to a 26 foot truck then into different sizing aircrafts ranging from an Bombardier CRJ200 allthe way to an Airbus 321 aircraft all while maintaining OSHA standards and internal company standards.• Provided training to 4 different hiring rounds of 30 employees covering the 4 airlines covered by GateGourmet as well as the different equipment covered at the time.• Earned Employee of the month multiple times due to training new employees and a 12 month nodelay record. Show less

  • Dispatcher/supervisor

    Oct 2019 - Apr 2022

  • Customer Service Representative

    Feb 2018 - Oct 2019
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  Kilo bite,llc

  Dec 2020 - now

  Specializing in board and screen restoration services for desktops, laptops, drones, smart glasses, iPhones, and Android devices.Lead technician focused on repairing and implementing troubleshooting techniques for various devices to identify and resolve complex technical problems, such as malfunctioning components and connectivity issues.Established a communication network between Delta, American Airlines, United Airlines for Gate Gourmet Hub in Atlanta, Georgia streamlining data streams consisting of flight information, individual aircraft schematics, inventory lists (food, beverages, amenities), passenger details and specific meal requests.Reconfigure system wide printer network settings to ensure ease of access for 150+ users. Show less • Produced Key Database and Front-End support to Gate Gourmet Inc Allowing the creation of a companyweb app using Python development and JavaScript Frameworks that provided Accurate Customer Orderrequirement up to 3 days in advance allowing for a 150% increase in Efficiency• Created essential Database Web applications following covid-19 protocols ensuring autonomouscapturing and self-recording employee temperature ensuring quick turnaround and saving company anextra 3 minutes per person• Generated front-end designs using HTML/XHTML, CSS, JS, JSON, Bootstrap 5, and later SCSS andoccasional Full-stack sites using NodeJS, ExpressJS and React web framework. for various customers.• Ranging from a construction company and a steelworks company to a film festival's Mobile ApplicationDevelopment and Web Application Development• Constructed User-Friendly Interfaces for Various Browsers using Cutting-Edge Web Solutions Allowingfor Scalable Web Applications for clients Show less

  • Computer Technician

    Dec 2021 - now

  • Web Developer

    Dec 2020 - now
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  Aclima, Inc.

  Jun 2022 - Oct 2023

  Air Quality Specialist

  • Cooperated with Various different agencies and branches including NYC Department of EnvironmentalProtection, U.S. Environmental Protection Agency, and NY State Department of EnvironmentalConservation, Con Edison, and The MTA to monitor Air Quality in NYC and several other key locationsin New York state• Played an integral role in debriefing the Governor of the State of New York on several key environmentalissues• Analyzed air quality by employing advanced proprietary scientific instruments to monitor 14environmental parameters such as temperature, humidity, hydrocarbon, pollutants, ozone disbursementand reported any outliers• Strategically mapped efficient complex routes consisting of over 200 miles while adapting to varyingtraffic conditions, road closures, weather changes leading to a 100% designated time target and safetyrating• Conducted 2 daily inspections and monthly maintenance on scientific equipment and company vehicles• Collaborated with maintenance teams to promptly address any identified issues or malfunctionsresolving emergency issues 4 times throughout my tenure. Show less