Julia Harmange

Experience

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  Restaurants, bars, cleaning companies

  Jan 2007 - Jun 2011

  Customer Service Roles

  My previous working history consists of Customer service positions of all kinds. Bartender, waitress, housekeeper, cook, kitchen worker. Information available upon request.

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  Peurunka

  Dec 2009 - Jan 2011

  Front Office Clerk

  Peurunka was the company I made my Bachelor thesis for.

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  Scandic Hotels

  Jun 2011 - Sept 2014

  Front Office Clerk / Front Office Shift Supervisor

  Scandic SimonkenttäScandic Marski

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  JS Suomi

  Oct 2014 - Oct 2018

  Key Account Manager

  🎯 My hit rate on agreements has been repetitively 40-50 %. I had repetitively achieved the EP (excellent performer) level of performance between 2015 and 2016. In 2015 I was on the list of the top 6 performers of our organization, which is represented in 12 countries and has more than 450 highly skilled employees worldwide.I started as Project Consultant at JS Suomi, however 3 month after the beginning of my career at the company I was offered a position of Key Account Manager. As a KAM, I've been responsible for managing key accounts, maintaining a long term relationship with business clients and maximizing sales opportunities within them. I've been responsible for the development and achievement of sales through direct sales channels, mostly face-to-face meetings. My responsibilities have included organizing meetings and executing contract negotiations with C-level executives in private and public sectors. I've been selling augmented reality based marketing solution. I've been responsible for managing marketing projects of my clients from project strategy planning to project sale stage. That includes: planning a project based on customer's needs; necessary negotiating with partners and suppliers of my customers regarding their participation to the project. I've been acting as the key interface between the customer and all relevant divisions. Show less

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  Aamu Partners Oy

  Oct 2018 - Mar 2023

  Crafting Sales & Marketing Processes

  Field: Strategy & Finance, ConsultingCreated Aamu Partners' initial sales process from scratch. The process has proven itself in the company's growth. 📌 Conceptualized and acid tested Aamu Partners Sales process📌 During the period from 2018 to 2021 years the company's turnover grew from 100K to 1M€. 📌 By the end of 2021 over 50% of the company's turnover was generated through my sales. 📌 I am responsible for 52% of all Aamu Partner's closed deals (by the end of 2021).📌 Successfully led an outsourced sales team of three people working from abroadMy role in the company has been changing according to the rapidly growing company's needs. Some other key responsibilities along the way:⚜ Business development & partnerships⚜ sales strategy⚜ sales recruitment procedures⚜ onboarding & training salespeople⚜ marketing management⚜ supervising outsourced marketing team⚜ sales strategy consulting projects for SME's⚜ forming and maintaining sales tools infrastructure Show less

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  Insightsoftware

  Mar 2023 - now

  Customer Success Manager

  Managing a portfolio of enterprise customers