Sarvottam Kumar

Experience

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  SHIPRA HOTELS LIMITED

  Aug 2003 - Sept 2008

  ASSISTANT MANAGER FRONT OFFICE

  • Ensured quality service to both customers and colleagues. • Actively promoted and sold the hotel's rooms. • Responsible for "up-selling" in order to maximize sales revenue. • Selected, trained, and assigned work to sales staff consisting of New Moon Marketing Representatives, an Administrative Aide, and secretarial staff. • Oversaw work procedures and inspected work in progress and upon completion. • Implemented and supervised the promotion and sales of New Moon Department facilities to maximize revenues. • Assisted in booking schedule. • Approved client contracts, fee waivers, and reductions. • Edited and assisted in the preparation of promotional brochures and related sales brochures. • Met and arranged meetings with prospective guests and lessees to generate business for the facilities. • Explained departmental policies on catering, ushers, security, equipment, and general use. Show less

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  ANU DA RENDEZVOUS

  Oct 2008 - Jan 2012

  ASSISTANT SALES MANAGER

  • • Communicated accurately to operations, the details needed to satisfy contracts. • Looking after the sales and marketing for rooms, Conferences. • Manages a portfolio of clients in accordance to the designated account distribution.• To achieve monthly sales targets assigned.• Builds long term business relationship with clients by providing consistent sales services, telephone sales, visits, follow up on inquiries and rapport building through corporate entertainment.• Be a hotel spokesman in terms of professionalism, through proper grooming, conduct and ability to present the hotels’ product and services effectively.• Generates new sales leads and maintains the relationship with present clients, and customers through sales calls and regular site inspection/entertainment. Show less

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  Hotel Maiden Residency

  Feb 2012 - now

  General Manager Corporate Sales

  • Sell hotel guestrooms groups, catering services, banquet & Conference facilities through direct client contact to maximize total revenues and profits.• Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met and exceeded.• Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures. Manages a portfolio of clients in accordance to the designated account distribution.• To achieve monthly sales targets assigned.• Builds long term business relationship with clients by providing consistent sales services, telephone sales, visits, follow up on inquiries and rapport building through corporate entertainment.• Be a hotel spokesman in terms of professionalism, through proper grooming, conduct and ability to present the hotels’ product and services effectively.• Generates new sales leads and maintains the relationship with present clients, and customers through sales calls and regular site inspection. Show less

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  Hotel Maiden Residency - India

  May 2019 - now

  Director Of Sales Marketing