Farhad Mirzaei

Experience

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  Self Employed

  Oct 2015 - now

  Computer Repair Technician
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  Yasna System

  Aug 2018 - Sept 2018

  Program Assistant

  Changing and developing the database related to the accounting software that the company provided to its customers. Working on a project related to increasing the security of Mikrotik devices against attacks and convenience with VIP service

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  Instagram

  Jul 2019 - Jun 2022

  Apparel Sales Lead

  Online buying and selling of stock men's shirts.was more about getting to know the business process and understanding the market, and after a while, it was closed due to its lack of efficiency compared to other businesses and ideas.

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  Bitbarg

  Dec 2021 - May 2022

  Crypto Support & Operations Specialist

  At Bitbarg, one of Iran’s largest cryptocurrency exchanges, I was involved in both customer support and technical operations. My responsibilities included verifying crypto asset identifiers, checking buy/sell pricing discrepancies, and resolving technical issues reported by users.I actively contributed to user onboarding by handling KYC (Know Your Customer) processes, conducting verification calls, and gathering required documentation.In addition, I created educational content to guide users on how to convert and purchase cryptocurrencies through the platform. This multifaceted role helped strengthen my skills in blockchain product knowledge, user communication, and cross-team coordination. Show less

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  Tagmond

  Jun 2022 - May 2023

  Full-Stack Developer (Intern) | Backend, Frontend & Infrastructure

  I started my journey at Tagmond as a backend development intern, primarily working with Ruby on Rails. Over time, I took responsibility for managing product databases, integrating vendor APIs, and ensuring seamless data flow across the e-commerce platform.On the frontend, I contributed using HTML, CSS, and JavaScript to enhance product presentation and user interaction. Occasionally, I also supported scripting tasks using Python.I developed hands-on skills in Linux environments—running commands, handling basic server setups, and managing system-related tasks. My role also included configuring internal routers, setting up the office VoIP system, and maintaining the internal network infrastructure.This multi-functional experience sharpened my development, DevOps, and problem-solving capabilities within a fast-paced production environment. Show less

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  Feenonet

  Oct 2024 - now

  Product & Operations Specialist | Crypto & Digital Services

  At Feenonet, I take part in both the core operations and strategic development of our crypto services. My responsibilities include user support, managing orders and payments, monitoring wallet balances, and recharging digital assets when needed.I actively report bugs or feature requests to the dev team, help test new features, and constantly suggest improvements based on user needs.In addition, I create content for our Instagram, YouTube, and Telegram channels, engage with users daily, and bring fresh ideas to improve both the bot and website. I work closely with the product and development teams to ensure Feenonet continues to grow in both functionality and user satisfaction. Show less