Michiel Mees

Experience

• 

  Rapide Publishing

  Aug 1998 - Oct 1999

  Translator / Editor - PlayStation Totaal Magazine

  Selecting articles, reviews, how-to guides and other relevant text from the extensive portfolio of our UK based games magazines (including Total Playstation), I translated copy and wrote additional material to form a successful magazine called PlayStation Totaal. (Approx 85 pages - full colour gloss magazine, typically with additional games guide inserted)I worked with console vendors, games distributors and manufacturers, various competitions were organised each month and fan-mail answered. An unbelievably busy time for the only Dutch speaking person in the company. Show less

• 

  Park Lane Information Technology Pty Ltd

  Jan 2000 - Oct 2006

  Multimedia Developer

  Intially hired to develop the Graphical User Interfaces for PLBA, Park Lane's Business Applications system, I went on to build on this experience and create websites mainly for local businesses such as travel agents, sports shops and even a dating site.This led to joining the BirthPac team, BirthPac is an obstetric reporting package which enables an obstretric unit to easily and accurately collect, analyse and report on data covering mothers, births and infants. Working closely with medical staff, I designed the user interface, training material and user guides - the work also included delivery of live demonstrations to potential clients and providing on-site assistance during system implementation and go-live. Show less

• 

  Dimension Data

  Nov 2006 - Oct 2019

  Achievements: -► Reshaped the way Dimension Data transacts with enterprise customers. Moving from providing physical documents and a hosted eProcurement solution to engaging clients utilising systems integrations methodology.► Implemented machine reading and artificial intelligence into order processing – including the development of new functionality to build reliable automation resulting in reduced FTE dependence and cost.► Managed and delivered Integration projects including our NexTEM Communication Lifecycle Management business, Woolworths DeviceDesk and CBA multi-sourced catalogues.► Received the SAP Ariba Supplier of the Year award in 2017 and was one of the SAP Ariba Strategic Supplier User Group founders.Similar projects to these were undertaken with the following clients: Bankwest, ANZ, IAG, Transurban, BHP and Boeing Show less My responsibilities in this role were primarily: -Client Engagement: liaising with clients regarding their procurement strategies, promoting Dimension Data’s various lines of business, devising initiatives to adopt Dimension Data’s current and potential client base onto Direct.Subject Matter Expert: offer extensive knowledge of the application both from a client usage perspective and also for all internal business users, including a thorough understanding of the additional systems and processes involved in the quote to cash cycleCommunications: I built and drove the annual marketing plan. This often included developing strategic initiatives in line with key business outcomes and working closely with Marketing / Sales management. I managed and was responsible for all internal and external marketing and communications related to Direct.My main achievements included: -► Automated catalogue management – devised and drove the development to automate Commodity Code and catalogue content management► Companion Site – created a Micro-Site to accompany our Direct digital commerce product, in lieu of physical user guides and promotional material► UI Remodelling – formed an integral part of the development of the modern interface (at the time) ► Devised communications material and strategy, working closely with our marketing team Show less

  • Product Manager eBusiness

    Feb 2014 - Oct 2019

  • eBusiness Relationship Manager

    Jul 2011 - Jan 2014

  • eProcurement Delivery Manager

    Nov 2006 - Jun 2011
• 

  NTT Ltd.

  Oct 2019 - Jun 2022

  Product Manager Digital Commerce

  My role establishes and manages digital commerce strategies and initiatives. It delivers increased revenue opportunities and improves client experience by reaching agreed goals in both Australia and New Zealand.This is achieved by being an Subject Matter Expert on NTT's digital commerce platform (NTT Direct), B2B integrations and Digital Commerce best practice coupled to a comprehensive understanding of existing and future NTT business processes.I have the following focus areas: -NTT Direct Product Management, including: -► Design and deliver developments/enhancements in 'NTT Direct' related to client digital experience► Identify and deliver developments/enhancements in 'NTT Direct' related internal process improvements► Connect and advise sales, marketing, operations, finance and Service Providers to solve challenges and improve NTT business processes and customer outcomes.Digital client and industry partnerships: -► Define and lead automation and B2B integration projects► Build partnerships with BSM/ERP platform providers to drive opportunities► SME in B2B integrations, Digital Commerce best practice and NTT Direct functionalityDelivering value our business: -► Add value to our client relationships by sharing and consulting on market digital commerce practice► Contribute to improved Cross Border sales processes► Drive process automation► Define the strategic application and configuration on BSM platforms (e.g. Coupa, Ariba)► Author Bid content, deliver presentations as part of our GTMMy essential skills: -► Substantial leadership experience and the ability to identify, prioritise, and articulate highest-impact initiatives.► Proven success developing, executing, and maintaining sophisticated digital commerce strategies, successful delivery of business value.► Utilise comprehensive knowledge of ecommerce technologies (cXML, EDI, OCI and API) and tactics Show less

• 

  Insight

  Jun 2022 - now

  ECommerce Lead APAC

  The eCommerce Lead is responsible for delivering Insight’s digital commerce capabilities and value to clients in the Asia Pacific Region, facilitating usage and growth and championing APAC’s voice into Insight’s global ecommerce strategy. This role operates at the nexus of digital-web management, systems integrations, operations, IT and Sales where success is measured by increasing eCommerce usage and transactions on Insight’s B2B platform “insight-dot-com” within the region’s client base. My role is responsible for defining and launching new insight.com functionality and landing global eCommerce strategy for APAC. Show less