Chehar Singh

Chehar Singh

Computer Operator/ Feild incharge

Followers of Chehar Singh157 followers
location of Chehar SinghMumbai, Maharashtra, India

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  • Timeline

  • About me

    Senior Procurement Officer at Siddhartha Bhumi Group

  • Education

    • Adventure Computer Centre

      2011 - 2012
      Diploma in Computer Applications Computer Science A
    • Shoolini University

      2024 - 2026
      Master's degree
    • Manav Bharti University - India

      2013 - 2016
      Bachelor's degree ENGLISH LANGUAGE AND LITERATURE/LETTERS
    • Government Industrial Training Institute - India

      2009 - 2011
      Diploma Fitter A
  • Experience

    • Shiva International

      Jun 2011 - Jul 2012
      Computer Operator/ Feild incharge

      • Managed multi-line phone systems and email correspondence, ensuring effective communication with internal and external stakeholders.• Prepared weekly work and travel schedules to meet operational needs, optimizing resource allocation and efficiency.• Conducted quality checks on imported raw materials, ensuring compliance with industry standards and regulations.

    • Guru Angad Dev Veterinary & Animal Sciences University, Ludhiana

      Jun 2013 - Dec 2016
      Administrative Assistant

      • Scheduled office meetings and client appointments, optimizing staff productivity and organizational efficiency.• Implemented a record filing system to enhance document organization and management, improving accessibility and workflow.• Managed incoming mail and packages, ensuring accurate recording, dispatch, or distribution to the correct recipients.• Maintained adequate stock levels by restocking supplies and placing purchase orders, supporting smooth operations.• Drafted correspondence and documents for Registrar and department heads, maintaining organizational standards and professionalism. Show less

    • Tata Business Support Services

      Dec 2016 - Jul 2017
      Senior Customer Care Executive

      • Improved processes and products by gathering and relaying valuable customer feedback, driving continuous improvement initiatives.• Met inbound customer needs while consistently maintaining strict performance targets, ensuring exceptional service delivery.• Collaborated with team members to creatively resolve customer grievances, enhancing customer satisfaction and loyalty.• Mitigated customer issues by promptly responding to calls and emails within a 2-hour period, ensuring timely resolution.• Analyzed customer needs and recommended potential products or services, contributing to enhanced customer experiences Show less

    • Family Food Centre

      Nov 2018 - Mar 2021
      Customer Service Executive

      • Achieve Target Sales, volume with accuracy performance benchmarks each week (FC Program).• Collaborated with IT dept. to quickly troubleshoot & remedy technical issues for Family Club and POS.• Assist the Retail Manager in developing the business plan and strategies for the local operation.• Enhanced workforce by Identifying areas for improvement, market analysis, monitor competitors' strategies.• Meets customer's needs consistently, closely discussing each person's needs, feedback.• Minimized escalation, repaired trust & recaptured loyalty of upset customers, trying to provide the best services at the Cash Counters. Show less

    • Siddhartha Bhumi Group

      Jul 2022 - Sept 2024
      Senior Procurement and Customer Relationship Officer

      • Led procurement operations and achieved a 15% reduction in overall procurement costs through effective contract negotiations and supplier evaluation. • Developed and managed relationships with key suppliers and transporters, ensuring 100% compliance with quality and delivery standards. • Prepared detailed reports on purchasing trends and savings initiatives, directly influencing management decisions. • Negotiated contracts to secure favorable terms and optimal pricing, contributing to a 20% increase in procurement efficiency. • Streamlined invoice and payment processes, resolving issues and maintaining compliance. Show less

  • Licenses & Certifications

  • Volunteer Experience

    • President

      Issued by Sagarmatha Yuva Club on Apr 2009
      Sagarmatha Yuva ClubAssociated with Chehar Singh
    • Arranger

      Issued by Blood donation on Jul 2010
      Blood donationAssociated with Chehar Singh