Carmen Manrique

Experience

• 

  Banco Central de Reserva

  Jan 2004 - Jan 2008

  Adm base de datos

  Achievements: • I did a program database that facilitated the obtaining of reports about variables that previously could not be assessed (locks vs users)• Improved the rates of attention to the client in a 42%.• Report of State of users vs. used resources and software/hardware assigned• Blog of centralization of all applications, logins, contact phones used for database administration• System web for consultation of locks of base data vs usersTasks:• Data base administrator• Installation and update of the database and application server• Distribute and plan storage according to system requirements• Modification of structure if it was necessary according to requirement of developers• Enroll users and maintaining the security of the system• Ensure availability of space and applications• Manage deployment of new applications that coexist with databases• Backup and Restore policies• Review of logs and troubleshooting• Compliance with licensing agreements• Monitoring and controlling the users access to the database• Monitor and optimize the performance of the database• Maintenance data on file• Contact vendor for technical support Show less

• 

  Key Solution

  Dec 2007 - Apr 2008

  Consultor en Sistemas

  Logros • Proporcionar una infraestructura integrada que ayude a asegurar que la información del negocio esté segura• Proporcionar fiabilidad, disponibilidad, y escalabilidad para poder ofrecer la infraestructura de red que los usuarios necesitaban Funciones • Implementación de RED LAN • Instalación de Servidores y workstations (windows xp 32 bits) • implementación de windows server 2003 (Active Directory) Herramientas empleadas • Herramientas HP • RAID • Windows server 2003/2008/2012 • Networker Legato • Smart Start • Ms Project • Ms office • Visio Show less

• 

  BSH ELECTRODOMESTICOS SAC

  Apr 2008 - Sept 2016

  Technology Analyst

  Achievements:• Implementation of ERP in Chile (installation of modules of Spring, backup and restore of database and of security)• Implementation of Master Layaut (corporate templates for ms office and Outlook)• New implementation environment for Bosch and Coldex websites hosting• Implementation of catalogue of products and applications for corporate service desk (ITIL)• Implementation of virtual environment for electronic invoicing Peru and Chile• Migration of BI and SQL 2005 DataMart SQL 2008• Responsible of the management and architecture of the database transactional and business intelligence in Peru and Chile• Research technology and proposals of improvements to level computer• Implementation of solutions based on data and information.Functions:• Management of the installation of the New Office platform, on the computers of users• Centralized management of users of different information systems• Administration on available Web and Web presences on the Internet• Park computer free from vulnerabilities of virus infections• Management and realization of projects of infrastructure• Administration database• manage managing network resources• Manage and provide support to servers, communications (router, switch, firewall and network structure)• Support, configuration and preventive maintenance of computers, printers, peripherals and servers• Design and management of security, backups and contingency plans• Coordinate with those providers the support, maintenance of equipment• Implementation of new ICT solutions• Supervision of the tasks of monitoring equipment and software (Helpdesk requests)• General induction of information security Show less

• 

  Telefónica

  Mar 2017 - Mar 2018

  Consultor especializado TI

  Functions:• Evaluate technical solutions of the projects to be executed, develop user area requirements and architectural decisions.• Lead the technical direction, use modeling techniques such as bizagi for Business Process Management (BPM) solution, apply IT standards in the creation of solutions.• Develop strategies and test plans• Lead strategy, design and implementation of solutions, develop EAN (high-level estimation), develop solution design, project phase schedule, as well as implementation and move into operationAchievements:• Compliance with the implementation and deliverable deadlines of the Project 100% according to the schedule• Coverage and fulfillment of user requirements 100% through efficient management of assigned projects and immediate delivery of the product/service. Show less

• 

  Huawei Perú

  Mar 2018 - Nov 2020

  Project Manager, IT Specialist

  Functions:• Responsible for leading and managing assigned client projects such as: Telefónica, Claro, Americatel, Entel, Bitel.• Coordinate with customer project leaders about kick off to plan stages as well as engage them in execution.• Commvault Certified Professional to provide commercial technical support to customers• Management and participation in data center consolidation and migration projects.• Participate in all project and service programming and management activities, Oracle and SQL support, Wintel and Linux support, and IT DeliveryAchievements:• Compliance with the implementation and deliverable deadlines of the Projects assigned to 100% according to established schedules• Increased sales and business goals through efficient technical support provided and customer service in time and quality. Show less

• 

  Telefonica

  Nov 2020 - now

  IT Project Manager | Security Engineer

  Features:• Responsible for leading and managing assigned projects in the area of Architecture and Security• Develop user area requirements and architecture decisions.• Help to have a prioritized, clear and concise Product Backlog that maximizes the value of the built product (SCRUM).• Use modeling techniques such as Bizagi for Business Process Management (BPM) solution.• Develop the project phase schedule for strategic planning, as well as participate in the selection of equipment and suppliersAchievement:• Automation of manual processes through Integral Access and Monitoring System (SIAM).• Improve the design of the process of provisioning users and profiles, from the threads and activities currently executed by the areas involved.• Compliance with the implementation and deliverable deadlines of the Project 100% according to the schedule.• Use of existing RPA technology in improving current processes.• Recognition for good performance in the execution of Projects (bonds).Achievement:• Automation of incident attention and preventive maintenance in (Internal Plant).• Parameterize the flow of attention of Technicians and FLM according to functional and non-functional RFs.• Compliance with the execution deadlines and deliverables of the Project 100% according to the schedule.• Use of existing TOA (Oracle Field Service) technology to improve current processes.• Recognition for good performance in the execution of the Project Show less