Mohamed Khaled

Experience

• 

  Vodafone

  Jun 2018 - Jul 2018

  Customer Service Representative

  -Solving ADSL related problems-Following up the customers existing service request -Handling customers and satisfy their request with a certain standards and policy -Giving recommendation for a better service

• 

  Vodafone

  Jul 2019 - Feb 2020

  Data Solutions Representative

  -Solving ADSL related problems-Following up the customers existing service request -Handling customers and satisfy their request with a certain standards and policy -Giving recommendation for a better service

• 

  Yellow Helmet Egypt

  Sept 2019 - Nov 2020

  Operations Specialist
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  Arab African International Bank

  Oct 2022 - Oct 2024

  System Integration Developer

  • Integrate existing and new APIs with 3rd party APIs• Designing, architect and develop a new business solutions• Enhance existing production API’s to the latest standards and security measures• Documentation of all process and APIs using swagger and postman collections• Testing API’s to ensure a smooth performance and maintainability

• 

  Suez Canal Bank

  Oct 2024 - now

  Backend engineer

  • Integrate existing and new APIs with 3rd party APIs using java & quarkus• Designing, architect and develop a new business solutions• Enhance existing production API’s to the latest standards and security measures• Documentation of all process and APIs using swagger and postman collections• Testing API’s to ensure a smooth performance and maintainability• Enhancing existing services and make sure it scales well with the business.