Esther Muthoni

Experience

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  Pemuri Institute

  Jun 2019 - Aug 2019

  Digital Associate

  ▪️KEY ACHIEVEMENTS ▪️✔️Resolved customer inquiries in timely fashion leading to 98% satisfaction rate.✔️Analyzed company’s historical track record, evaluated performance against other companies and came up with solutions resulting in profits in excess of $200.✔️Diagnosed software glitch and upgraded operating system hence reducing software bugs by 12%.✔️Enhanced efficiency for the company by 33% by automating tasks with Microsoft Excel and macros.✔️Motivated a team of 3 to deliver customer-oriented solutions and escalated project completion speed by 14%. Show less

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  KINGDOM SEEKERS

  Jun 2022 - Jul 2022

  Data Entry Clerk

  ▪️KEY ACHIEVEMENTS▪️✔️Overhauled filing systems by upgrading to digital online systems, saving 22 monthly hours in repetitive manual input.✔️Remodeled the database system resulting in reduced bugs by 20%.✔️Digitized the company’s organization methods resulting in savings in excess of $400 annually.✔️Reduced operating expenses by 10% by identifying and removing redundancies in the database system and increased speed of all data entry tasks by 18%.

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  Independent Electoral and Boundaries Commission

  Aug 2022 - Aug 2022

  Polling Clerk

  ▪️KEY RESPONSIBILITIES▪️✔️Achieved high level of awareness on the voting process as a result of attending training sessions and briefings thus increasing work quality by 60%.✔️Collaborated in a team of 6 to issue and count ballots thereby increasing voting efficiency by 26%.✔️Coordinated voters’ queue reducing voter waiting time by 1 hour. ✔️Verified voters’ eligibility to vote using the Biometric Voter Registration System hence eliminating duplicates by 100% and administered proper voting protocols ensuring 100% integrity. Show less

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  Taifa Teule Leadership Experience

  Feb 2023 - Apr 2023

  Secretary

  ▪️KEY ACHIEVEMENT✔️Designed a project proposal in which 37 partnerships were secured in total

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  Global Mentorship Initiative

  Sept 2023 - Dec 2023

  Mentee

  ▪️KEY ROLE✔️Co-conduct basic and applied research on the process of getting a great job and how to distinguish myself in my new job