Michael O'Brien

Experience

• 

  Town of Gawler

  Jan 2006 - Jun 2011

  IT Support Officer

  •Provide Help Desk support to internal clients. •Maintain and update for content and functionality the Council website and Intranet. •General IT maintenance.•Install, maintain, test and upgrade software and hardware as directed. •Diagnose and repair user desktop software, hardware and network problems.•Assist in the documentation of system and operational procedures. •Ensuring efficiency and reliability of the system through daily system health checks, monitoring usage, functionality and performance and engaging in troubleshooting and maintenance.•Ensuring security by encouraging the use of secure practices, as well as monitoring access control mechanisms. Perform daily backups and routine archival of files. Show less

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  Department for Communities and Social Inclusion

  Jun 2011 - Jun 2014

  Test Analyst

  •Conducting high quality software testing.•Preparing and planning of software testing•Conducting and executing software testing•Reporting on software testing progress and outcomes•Administering software testing evidence, and documents•Providing software testing advice and support to project managers, the systems development and support manager, business analysts and developers, on meeting software quality assurance requirements•Reviewing software testing deliverables by other test analysts•Adhering and contributing to testing standards and methodologies Show less

• 

  IiNet

  Jun 2014 - Nov 2015

  Tester

  • Support assessment via provision of operational/system and project quality metrics.• Support development of project estimates.• Develop testing strategy.• Identify environments, specialist/3rd party engagement, tooling & infrastructure to be procured.• Development of team/project delivery infrastructure, test fixtures, quality reporting.• Establish project quality standards (including DoD) and communications process.• Develop, execute and report test cases & test case results.• Report key quality metrics of project deliverables and overall effort.• Build and maintain test assets (data sets, fixtures, scripts).• Engage with 3rd parties and external teams (e.g. security, design, product, users) according to the testing strategy and project schedule.• Review, document and validate the system configuration baseline.• Co-ordinate release of changes through environments including production. Execute PIV and regression testing according to the testing strategy and project schedule.• Requirements elaboration via Scrum task grooming & ongoing specification of acceptance criteria, data mapping quality rules and business logic test conditions.• Development of end-user training and operational material.• Support assessment & resolution of post-release issues.• Support post-release V&V relating to user acceptance. Show less

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  CoreLogic Australia

  Nov 2015 - Apr 2021

  • Mentoring QA team members, to ensure a consistently high standard of work, including setting goals, monitoring performance and actioning performance if required • Defining quality standards and metrics for our products/teams • Working with the business to ensure their quality needs are met, reporting on existing defects • Ensuring all development tasks meet quality needs are met• Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking • Work closely on the deadlines of the project • Regular and transparent communication to product on quality and achievement to deadline• Develop a consistent testing framework and process across all teams (onshore and offshore)• Ensuring all teams follow a modern testing approach, leveraging automation and security testing Show less

  • Leader, IT Quality Testing

    Feb 2019 - Apr 2021

  • Senior QA Tester

    Nov 2015 - Feb 2019
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  Accenture Australia

  Apr 2021 - Sept 2021

  Application Development Assoc Manager
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  ASC Pty Ltd

  Sept 2021 - Feb 2022

  Release and Test Lead
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  CoreLogic Australia

  Feb 2022 - now

  • Senior Manager, Robotics Automation

    Aug 2024 - now

  • Robotics Technology Lead

    Feb 2022 - Aug 2024