Milton Cuero

Experience

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  Sistemas Chaor Ltda

  Jun 1996 - Jun 1998

  Computer Technician

  Corrective and Preventive Computer and Printer MaintenanceSoftware InstalationNetwork cable instalation

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  Diveo de Colombia Ltda.

  Oct 1999 - Apr 2001

  Support Engineer Junior.

  Responsibilities: Support the sales department by providing the technical assessment and approval for connectivity solution based on point to point wireless networks. Check Line of Sight and Antenna installation criteria.

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  IFX Network Colombia Ltda.

  Sept 2001 - Dec 2001

  Design and Implementation Engineer

  Responsibilities:- In charge of re-design, adaptation, and solve any problem during operation of 3 network hubs.- Install and set up Spread Spectrum technology Antennas and routers in Costumers.

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  Web Studio Electronics Ltda

  Dec 2001 - Feb 2003

  Connectivity Coordinator

  Project: UT SED REDP FASE IIIwww.redp.edu.coColombiaResponsibilities: Team leader of four Management and Help Desk Junior Support Engineers. Coordination and assignment of tasks. Hardware and software troubleshooting Level 1 - 3. Report to General Project Manager and Customer. Monitor E1´s, Fiber, Internet; ISDN, ADLS, HDSL Modem links. Control of attacks, Design risk mitigation, contingency and security plans. Configuration, support and management of Routers, Switches, RAS, Firewall Cisco. Configuration DHCP, and DNS. Link management throughout HP Open view. MRTG. Basic configurations in Windows Server NT, IIS, Microsoft Exchange 2000. Show less

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  ETB (Bogota Telecomunication Enterprise)

  Jan 2003 - Dec 2006

  Pre- Sales and Project Engineer

  Designed Network solutions to satisfy costumer´s need regarding connectivity, Security, datacenter infrastructure, Internet, VoIP.s, structured wiring, computers and network devices. Planned and Managed Projects across all phases following PMI methodology, using all technological resources available such as Frame Relay, Metro Ethernet, xDSL, Fiber, E1, Clear Channels, Microwaves. IP Solutions, Cisco devices, etc. Reported to internal and external clients on project status and performance regarding schedule, cost, changes of scope and so on. Show less

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  Informatica Datapoint de Colombia

  Feb 2003 - Jan 2004

  Conectivity Coordinator

  Team leader of four Management and Help Desk Junior Support Engineers. Coordination and assignment of tasks. Hardware and software troubleshooting Level 1 - 3. Report to General Project Manager and Customer. Monitor E1´s, Fiber, Internet; ISDN, ADLS, HDSL Modem links. Control of attacks, Design risk mitigation, contingency and security plans. Configuration, support and management of Routers, Switches, RAS, Firewall Cisco. Configuration DHCP, and DNS. Link management throughout HP Open view. MRTG. Basic configurations in Windows Server NT, IIS, Microsoft Exchange 2000. Show less

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  HIGHTECH REMEDIAL & CONSTRUCTION

  Apr 2009 - Jul 2010

  Network Administrator

  • E-mail Serve Maintenance, software up-grade, preventive and corrective network maintenance.• Web-site maintenance.Part Time

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  SABMiller

  Nov 2010 - Sept 2011

  Service Introduction Specialist

  Achievements. • Serve as translator between the Regional team and Global Team during the Service Rehearsals for Global Solution Release 1 Ecuador. Support the logistics during the rehearsal. Responsibilities. • Manage the introduction of new or changed services and execute a smooth, reliable and cost-effective transition to the operation. • Analyze the business requirements and identify the service requirements for SAP, No-SAP and technical projects in order to determine the impact on support in terms of base line changes, resources, processes, infrastructure, training needs and budget.• Prepare a service introduction approach and plan, not only to be communicated to all stakeholder and providers (IBM and TATA), but also execute tracking to all the activities in which the third party support providers join the project; guarantying the provider´s readiness to support the application in the on-going. Show less

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  BCD TRAVEL COLOMBIA

  Dec 2011 - Dec 2012

  Technological Project Leader

  Achievements: Develop a project management life cycle framework for the new technological project to be undertaken, as well as use it to promote a new project oriented organizational culture in the organization.Responsibilities:• Manage the implementation of ERP Agresso Business World 5.5.3 (UNIT4) (Central Command and Finance Modules) through the initiation, analysis, design, build, test, and go live phases of the project. Also manage other technological projects depending on the business requirements.• Liaison with UNIT4 Canada and BCD Corporate at North America and also with BCD Mexico and local providers and manage their contracts and deliveries.• Team leader of two system and process analyst responsible of mapping all the business process into the technological tool and help in the follow up of requirements, activities and resources in the projects.• Present recommendation for the Technology and Infrastructure department in order to improve their procedures and operation scheme based on ITIL framework. Show less

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  Citibank Colombia

  Sept 2013 - Apr 2014

  Senior IT Project Manager

  Achievements:Lead an especial project for the Bank´s Treasury, which had as scope to implement Ullink, (order routing system) in order to manage market orders between Citibank New York traders and Citi Colombia traders, based on the implementation done at Brazil. Responsibilities:• Management of application and infrastructure projects from the Initiation phase to closure phase, including cost management against the base line defined by factories and providers.•Report to stakeholders and Citi PMO weekly. Show less

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  MetLife Colombia

  Apr 2014 - Jan 2019

  Achievements:Successfully led the UAT Third cycle and took the project to its deployment in the production environment after several setbacks and changes of Project Manager.Responsibilities: • Managed a USD$ 3M project, during Validation to Deployment phases. GSP III (Global Sales Platform) is the MetLife’s Colombia top project into Digital Sales strategy.• Overseen the new Change requests with India, US, and Colombia IT teams, as well as coordinate with them resolution of any defect reported during deployment. • Worked together with the project manager of the business to present the progress of the project, resolution of incidents, present points of attention to the global, regional and local teams.• Held frequent follow up´s meeting to report project´s status, present issues identified issues´ resolution progress and communicating attention points to senior management at Global and Local level.• Prepare new funding request to be presented by CIO and Business Sponsor in Latam Budget funding meetings. Show less • Promoted adoption of Metlife Program and Project Management (MPPM) 2.0 framework, by explaining the correct use of documentation and auditing the phase gates reviews for projects in the area of IT to business analysts and project managers in the area. Conducted training on the use of Clarity tool for the management of initiatives, projects and programs. Carry out capacity management and risk management analysis and present reports to management. Participated in technical and CAB committees.• Ensured that IT project´s contracts comply with the legal guidelines agreed by the legal area and IT management.• Controlled and look after IT Budget, starting with preparation and presentation of the annual budget, and presentation of execution reports and forecasting on a monthly basis; facilitating the decision making of CIO and other leaders in the IT area. In 2017 the IT budget was USD $ 2.8M with Reinvestments for USD $ 1.7M. In charge of one P & E analyst that help me with most of the reports preparation. • Worked together with the company's finance team reporting budget execution, explaining variations and ensuring compliance with the provision and capitalization policies Show less Responsibilities: • Support Brazil, Chile, Argentina, Uruguay and Mexico application´s teams on how to build the Migration Instruction Set and confirm the application readiness before migration; based on the lesson learned and experience as Local Project Leader for Colombia.• Facilitates Country inventory daily maintenance (Servers, Interfaces, applications, etc) and guarantee it matches the information included on the instruction set.• Manages Migration Change Request including creation, AR review, Factory CRB presentation and closure.• Point of contact between Country Application teams and Data Center Program at US for AR activities.• Provide management support and provide interface between local team and GDC (Global Data Center team during migration. • Act as issue manager during each migration wave at each Country. Show less Achievements: • Successfully complete Non Prod and Production environment migration into the scope and time required.• Successfully complete DR testing and DRP update.Responsibilities:• Lead Application Readiness, migration preparedness and test planning for Non Productive and Productive environments including Critical Business Applications, as well as manage readiness check and testing planning for the disaster recovery plan.•Focal Point between Global Data Center Program teams, especially with Global Application Readiness team and infrastructure and application teams at Colombia. Report advances and delays to the Global Management team.•Manage support documents and migration information gathering in order to maintain the country hardware and application inventory updated as well as request inventory changes if required. Show less

  • GSP Phase III IT Project Manager Lead

    Jan 2018 - Jan 2019

  • Planning & Efectiveness Lead Colombia

    Apr 2016 - Jan 2018

  • Bilingual Senior IT Project / GDC Application Readiness Team

    Nov 2015 - Apr 2016

  • Bilingual Senior IT Project Manager

    Apr 2014 - Nov 2015
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  Medtronic

  May 2019 - now

  EPMO Project Manager

  Operate at a strategic level with executives and decision-makers to provide support on governance, project portfolio management best practices, mentoring, tools, and standardized processes. Ensure strategic alignment between business objectives and projects executed to ensure appropriate project spent.Work in partnership with colleagues in Global IT and across the business to plan and execute projects effectively