Paula Lasso

Experience

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  SWAROVSKI

  Dec 2015 - Feb 2016

  Sales consultant

  I worked as a salesperson and advisor and I was highlighted by my excellent customer service and compliance with the goals set.

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  Sitel

  Jun 2016 - Nov 2016

  Bilingual agent

  In this position I provided support in the technical support department for people who resided in the United States, and who had the COMCAST service, always establishing a clear communication channel with the client, in English.

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  Huawei Technologies

  Jan 2017 - Jun 2017

  Bilingual receptionist

  I carried out several tasks as translation in meetings of people foreign and Colombian, I made the correspondence that entered the company and strengthened my knowledge in technology.

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  TECNO Mobile Colombia

  Jul 2017 - Oct 2018

  National Marketing Coordinator

  Brand activations, design and execution of advertising and marketing strategies. Manage promoters team on nationwide, promoting the creation of new KOM stores. Execution of my work 100% in English.

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  LinkAmerica Nearshore

  Nov 2018 - Jul 2023

  • Training Team Lead

    Mar 2020 - Jul 2023

  • Fiber sales support project mánager

    Nov 2018 - Feb 2020
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  TJX Canada – Winners, Marshalls, HomeSense

  Nov 2023 - Aug 2024

  Jewelry Sales Associate

  Delivered exceptional customer experiences by engaging with and assisting customers, embodying the company's customer experience principles, and maintaining a clean and organized store environment.- Led sales in the jewelry department, managing product receipt, organization, and providing expert customer advice on purchases.- Processed store products such as clothing, beauty items, purses, and shoes, ensuring they were securely tagged and efficiently organized on the sales floor. - Accurately handled customer transactions, including purchases and returns, in line with established operating procedures.- Ensured accurate product placement by maintaining proper departmental organization, pricing, and security tagging, contributing to overall store recovery and operational efficiency. Show less

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  Maurices

  Sept 2024 - now

  Assistant Store Manager

  - Leading and Inspiring a team focused on customer obsession and driving results. - Assist with talent selection, associate development, and retention.- Assist in visual presentation and ensuring sound operational practices.- Support the manager in generating sales and profits and managing expenses.- Assist in driving new ideas, sharing information with others, and creating solutions to problems.- Store open and close procedures.