Sarah V.

Sarah V.

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location of Sarah V.Sun City, California, United States

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  • Timeline

  • About me

    Store Manager at Lowe's Home Improvement

  • Education

    • Long Beach City College

      1998 -
      Business Administration and Management, General
  • Experience

    • Lowe's Companies, Inc.

      Jul 2002 - now

      • Proven background directing operations for multiple retail stores: hiring, supervising and training teams of 140+ customer service and sales associates, including management.• Accomplished in achieving results for annual business plans and sales goals, commercial sales, special order sales, and install sales.• Extensive experience directing, coaching, and evaluating the performance of department managers across multiple stores. • Track record of effectively managing all financial aspects, including profit and loss (P&L) while remaining within budget. Show less • Responsible for protection and maximization of company assets through reduction of inventory shrink, combined accident frequency/severity rates, and cash overages/shortages.• Hired, trained, and supervised 15+ Loss Prevention Managers & Specialists for eight stores. • Developed, implemented and facilitated training programs in loss prevention and safety for all new stores.• Advised senior management on best practices for loss prevention, monitored store performance to ensure effective program application, and ensured appropriate focus on inventory and safety goals.• Conducted investigations in conjunction with the Regional Loss Prevention Investigators • Conducted real estate site surveys for future store locations.• Played a key role in the grand opening of five new stores including recruiting, hiring, and training of new employees.• Established new policies and procedures for shrink and safety programs, including the High Shrink Store Program. • Leveraged to a 13% reduction in shrink while maintaining a sales increase of 30%.• Recognized with Area Loss Prevention Managers - Special Recognition Award in 2004. Show less

      • Store Manager

        Jan 2000 - now
      • District Loss Prevention Manager

        Jul 2002 - Feb 2006
  • Licenses & Certifications

    • Store Manager Training Program

      Lowe's Companies, Inc.
      Oct 2008
    • Wiklander - Zwlawsku

      Wicklander-Zulawski & Associates
      Feb 2006
  • Honors & Awards

    • Awarded to Sarah V.
      Double Digit Comp Club Lowe's Feb 2016 Sales and profit increased year over year by 10%+
    • Awarded to Sarah V.
      Lowe's Customer Focused Program Lowe's May 2010 Lowe's of Lake Elsinore, CA. Finished Top Top Ten Customer Focused Program. Results generated from monthly Mystery Shop Reporting, POS (point-of-sales) Surveys, and Customer Compliments/Complaints.Customer Focused Progtam results earned our team an all- store celebration with food, themes, cash prizes, plus one employee won CAR/TRUCK!From 2008-2010 lead in three Lowe's locations (Murrieta, Temecula, & Lake Elsinore) all of which earned Customer Focused Progtam Top Ten… Show more Lowe's of Lake Elsinore, CA. Finished Top Top Ten Customer Focused Program. Results generated from monthly Mystery Shop Reporting, POS (point-of-sales) Surveys, and Customer Compliments/Complaints.Customer Focused Progtam results earned our team an all- store celebration with food, themes, cash prizes, plus one employee won CAR/TRUCK!From 2008-2010 lead in three Lowe's locations (Murrieta, Temecula, & Lake Elsinore) all of which earned Customer Focused Progtam Top Ten Finishes. Had the pleasure giving away cars to employees three years in a row until the program discontinued. Show less
    • Awarded to Sarah V.
      Lowe's Customer Focused Program Lowe's May 2009 Lowe's of Temecula, CA. Finished Top in the Top Ten Customer Focused Program. Results generated from monthly Mystery Shop Reporting, POS (point-of-sales) Surveys, and Customer Compliments/Complaints.Customer Focused Progtam results earned our team an all- store celebration with food, themes, cash prizes, plus one employee won CAR/TRUCK!From 2008-2010 lead in three Lowe's locations (Murrieta, Temecula, & Lake Elsinore) all of which earned Customer Focused Progtam Top Ten… Show more Lowe's of Temecula, CA. Finished Top in the Top Ten Customer Focused Program. Results generated from monthly Mystery Shop Reporting, POS (point-of-sales) Surveys, and Customer Compliments/Complaints.Customer Focused Progtam results earned our team an all- store celebration with food, themes, cash prizes, plus one employee won CAR/TRUCK!From 2008-2010 lead in three Lowe's locations (Murrieta, Temecula, & Lake Elsinore) all of which earned Customer Focused Progtam Top Ten Finishes. Had the pleasure giving away cars to employees three years in a row until the program discontinued. Show less
    • Awarded to Sarah V.
      Lowe's Customer Focused Program Lowe's May 2008 Lowe's of Murrieta, CA. Finished Top Three Customer Focused Program. Results generated from monthly Mystery Shop Reporting, POS (point-of-sales) Surveys, and Customer Compliments/Complaints.Customer Focused Progtam results earned our team an all- store celebration with food, themes, cash prizes, plus one employee won CAR/TRUCK!From 2008-2010 lead in three Lowe's locations (Murrieta, Temecula, & Lake Elsinore) all of which earned Customer Focused Progtam Top Ten Finishes. Had… Show more Lowe's of Murrieta, CA. Finished Top Three Customer Focused Program. Results generated from monthly Mystery Shop Reporting, POS (point-of-sales) Surveys, and Customer Compliments/Complaints.Customer Focused Progtam results earned our team an all- store celebration with food, themes, cash prizes, plus one employee won CAR/TRUCK!From 2008-2010 lead in three Lowe's locations (Murrieta, Temecula, & Lake Elsinore) all of which earned Customer Focused Progtam Top Ten Finishes. Had the pleasure giving away cars to employees three years in a row until the program discontinued. Show less
    • Awarded to Sarah V.
      Area Loss Prevention Manager Recognition Lowe's Feb 2006 Market 1262 lead Region in reduction of both Shrink and Safety. Lead Market 1262 Loss Prevention Team with the highest amount if ROI (Return on Investment) in combined Intern, Extetnal, and Operational Recoveries
    • Awarded to Sarah V.
      Loss Prevention Manager Recognition Award Lowe's Feb 2005 Recognition in reducing both Shrink & Safety expenses over year. Specifically building strong partnerships with senior management that allowed us to develop both associates and leaderd to embrace and execute Safety & Shink Programs.
  • Volunteer Experience

    • Volunteer

      Issued by Habitat for Humanity of Greater Los Angeles on Jun 2012
      Habitat for Humanity of Greater Los AngelesAssociated with Sarah V.
    • Lowe's Heros Program

      Issued by Lowe's Companies, Inc. on Jun 2011
      Lowe's Companies, Inc.Associated with Sarah V.